Director of Admissions
Tennova Healthcare- North Knoxville Medical Center · Powell, TN · 2 wk ago
EducationFull-time
About the role
The Director, Admissions is responsible for overseeing the daily operations and strategic direction of the hospital's admissions and patient access functions. This role ensures the accuracy and efficiency of patient registration, insurance verification, and financial clearance processes while maintaining compliance with regulatory and audit requirements. The Director works collaboratively with clinical, financial, and administrative leaders to ensure a seamless patient experience and effective revenue cycle performance. The Director provides leadership support and drives improvements in access, collections, and overall department effectiveness.
Responsibilities
- Oversees all functions related to patient registration, scheduling, insurance verification, pre-admission, and financial clearance for the facility.
- Collaborates with the Shared Services Center (SSC) to support revenue cycle performance, monitor metrics, and address operational barriers.
- Ensures compliance with policies and regulatory requirements related to Medicaid eligibility, insurance verification, prior authorizations, medical necessity, patient estimates,