Director of Admissions

We need to output HTML fragment with sections: About the role? Actually we have "Position Summary" and "Essential Responsibilities", "Qualifications", "Benefits". Also maybe "About Nexus Health Systems" is not a section heading per rules: we can include as a paragraph? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Thus we need sections: About the role? Could be "Position Summary". But they gave examples: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can map: "Position Summary" -> maybe "About the role". "Essential Responsibilities" -> "Responsibilities". "Qualifications" -> "Qualifications". "Benefits" -> "Benefits". There's also "Knowledge, Skills and Abilities" could be "Skills". Could combine with Qualifications? But they said prefer few substantive sections over many thin ones. Could combine Knowledge, Skills and Abilities into Qualifications or Skills section. Since they have a separate "Skills" example, we could create a Skills section for that. However we must not create sections with filler. The posting has specific content for Knowledge, Skills and Abilities, so we can include a Skills section. Thus sections: About the role (Position Summary), Responsibilities (Essential Responsibilities), Qualifications (Education, Experience, Licensure and Certification), Skills (Knowledge, Skills and Abilities), Benefits. We must not include Pay or Schedule as not present. We need to output only HTML fragment, no /. Use

  for each section heading. Use

  for prose. Use

  • for any list of duties/requirements/benefits. We need to preserve all substantive information. Let's extract content. About Nexus Health Systems: descriptive paragraph. Should we include as part of About the role? Probably we can include as a paragraph before sections? The instruction: "Do NOT repeat the job title as a heading (the page already shows it)". It doesn't forbid having a paragraph about the company. Could be included as a

    before sections. But they said use

    for section headings (e.g. About the role, Responsibilities...). So we could have a leading

    for the company overview, then

    About the role

    with position summary. That seems okay. We need to preserve all substantive information: company overview, position summary, responsibilities (broken into subcategories), qualifications (education, experience, licensure and certification), skills (knowledge, skills and abilities), benefits. We need to turn lists into
    • . For responsibilities, there are bullet points under each subheading (Leadership And Supervision, Admissions Process Oversight, Collaboration and Stakeholder Relations, Data and Reporting, Strategic Leadership). Each subheading has multiple bullet points. We could either keep subheadings as

      ? But only

      allowed for section headings. We could treat each subheading as a or

      with bold? The instruction only mentions using

      for section headings; doesn't forbid other headings. But to keep simple, we could make each responsibility area as a

      with bold lead-in, then a

      • for the bullet points. Similarly for qualifications: Education, Experience, Licensure and Certification each have bullet points. We'll do similar. Skills: Knowledge, Skills and Abilities has a list of bullet points (each sentence). We'll make a
        • . Benefits: list of bullet points. We must not include boilerplate like "Join Our Team" etc. That's at end; we should remove application instructions and promotional text. The "Join Our Team" paragraph is promotional but not boilerplate; it's substantive? It's more like a call to action. Might be considered application instructions? It says "Join Our Team At Nexus Health Systems, admissions is more than an administrative process..." That's not application instruction; it's motivational. Could keep as part of About the role? But it's after benefits. Might be considered fluff but still substantive. However instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This is not exactly application instructions but could be considered promotional. I'd keep it as part of About the role or as a separate paragraph after benefits? Safer to include as a paragraph under About the role? But it's not about the role. Could include as a separate

          after benefits but before closing? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep it. Where to place? Could add a

          after benefits as a closing note. But we must not create sections with filler. That paragraph is substantive. Thus final HTML:

          About Nexus Health Systems...

          About the role

          Position Summary: The Director of Admissions provides leadership and oversight for the admissions process across Nexus Health Systems, ensuring prospective patients, families, referral partners, and payers experience a professional, efficient, and compassionate entry into care. The Director leads the Admissions team, including Clinical Reviewers and Admissions Coordinators, and is responsible for referral management, clinical record review, prior authorization processes, admissions workflow, stakeholder communication, and performance reporting. Working closely with clinical and operational leaders, referral partners, payers, and executive leadership, the Director ensures admissions practices support timely access to appropriate care while remaining aligned with organizational policies, compliance requirements, and strategic priorities. The ideal candidate is an experienced healthcare admissions leader who can effectively balance clinical, operational, and strategic responsibilities. This individual will bring strong team leadership, payer and authorization expertise, analytical ability, and a commitment to creating an exceptional admissions experience for every patient and family.

          Responsibilities

          Leadership And Supervision

          • Lead, manage, and mentor the Admissions team, including Clinical Reviewers and Admissions Coordinators.
          • Establish clear performance standards, productivity expectations, and service goals for the department.
          • Conduct performance evaluations and provide ongoing coaching, feedback, and professional development.
          • Promote a culture of accountability, collaboration, responsiveness, and compassionate service.
          • Ensure team members have the training, resources, and support needed to perform their responsibilities effectively.
          • Serve as an escalation point for complex referrals, authorization challenges, and admissions-related concerns.

          Admissions Process Oversight

          • Oversee the admissions process from initial referral through clinical review, payer authorization, acceptance, and transition into a Nexus program.
          • Ensure referrals, clinical records, and evaluations are reviewed thoroughly, accurately, and within established timeframes.
          • Oversee the preparation, submission, and follow-up of prior authorization requests to insurance carriers and other funding sources.
          • Monitor admissions workflows to improve efficiency, response times, accuracy, and continuity throughout the referral process.
          • Identify barriers that may delay admission and work collaboratively with internal and external stakeholders to resolve them.
          • Ensure admissions activities comply with organizational policies, clinical admission criteria, payer requirements, and applicable regulatory standards.
          • Develop, maintain, and improve standardized admissions processes, procedures, and documentation requirements.

          Collaboration and Stakeholder Relations

          • Partner with clinical and operational leaders to evaluate referrals, determine program appropriateness, and support smooth transitions into Nexus programs.
          • Maintain effective working relationships with referral partners, payers, patients, families, and other external stakeholders.
          • Ensure communications from the Admissions team are thorough, timely, professional, and consistent with organizational expectations.
          • Collaborate with internal departments to communicate referral status, authorization progress, anticipated admissions, and potential barriers.
          • Support a patient- and family-centered admissions experience by promoting clear communication, responsiveness, and compassion throughout the process.
          • Strengthen referral-partner relationships by providing a dependable and service-oriented admissions experience.

          Data and Reporting

          • Oversee the accurate collection, tracking, maintenance, and reporting of admissions data.
          • Monitor referral volume, admissions activity, payer approval rates, response times, conversion trends, and other key performance indicators.
          • Use data to identify trends, operational barriers, and opportunities to improve admissions performance.
          • Evaluate the effectiveness of existing workflows and recommend process improvements based on measurable results.
          • Provide regular updates to executive leadership regarding admissions performance, emerging trends, challenges, and opportunities.
          • Synthesize admissions data into a clear narrative that demonstrates what is working, where improvement is needed, and where Nexus can innovate.
          • Maintain the accuracy and integrity of admissions information across applicable data, clinical record, and reporting systems.

          Strategic Leadership

          • Contribute to organizational growth initiatives, including market outreach and relationship development with referral partners.
          • Collaborate with organizational leaders to identify opportunities to strengthen referral pathways and improve access to Nexus programs.
          • Support the development and implementation of admissions strategies that align with organizational priorities and program needs.
          • Ensure admissions policies and practices remain aligned with the mission, compliance standards, and strategic goals of Nexus Health Systems.
          • Identify opportunities to improve the patient, family, payer, and referral-partner experience.
          • Serve as a knowledgeable resource to leadership regarding admissions operations, referral trends, payer activity, and process-improvement opportunities.

          Qualifications

          Education

          • Master’s degree in Healthcare Administration, Social Work, Psychology, Counseling, Nursing, or a related field required.
          • Doctoral degree, including a PhD, PsyD, or DSW, preferred but not required.

          Experience

          • Seven to ten years of progressively responsible experience in healthcare admissions, utilization review, behavioral health, or healthcare administration.
          • Minimum of three years of supervisory or management experience.
          • Direct experience with payer relations, prior authorizations, and clinical referral review required.
          • Experience leading admissions, clinical review, utilization management, or related healthcare teams strongly preferred.
          • Familiarity with autism, intellectual and developmental disabilities, behavioral health conditions, and medically complex patient populations preferred.
          • Experience within hospitals, rehabilitation hospitals, behavioral health programs, residential treatment settings, or other specialized healthcare environments preferred.
          • Demonstrated experience improving workflows, developing teams, monitoring performance, or implementing process improvements.
          • Multi-program or health-system experience is a plus.

          Licensure and Certification