Director of Admissions

Responsibilities

• Work with other departments to ensure the overall success of the campus
• Manage all admissions representatives fairly and consistently
• Through leadership and ability to motivate, instill a positive attitude within department
• Supervise all Admissions Representatives and provide quarterly job performance reviews and feedback regarding accomplishments and future actions needed
• Conduct individual and group training sessions as needed (set aside a minimum of two scheduled hours per day, 1 hr. AM/ 1 hr. PM, for individual rep training)
• Hold weekly/monthly meetings with Admissions Representatives to set monthly/quarterly goals within the admissions department
• Analyze enrollment and individual performance information
• Inspire a sense of Team accountability among departmental staff, Adult and High School
• Prepare periodic weekly, monthly, quarterly, and yearly reports as required by the Campus Director and/or Regional Vice President
• Provide continuous training to Admissions Representatives on Telephone and Interviewing Techniques utilizing the Graduate Enrollment Process
• Utilize Who’s Calling technology as training and monitoring tool by weekly listening to and coaching each rep and making the subsequent journal entries
• Supervise, monitor, and train all receptionists
• Train all admissions representatives on importance of the career portfolio and the required way to present it to a future student
• Work with Financial Aid coordinator regarding management of Financial Aid planners
• Consistently adhere to the admissions best practice checklist and implement all policy as directed
• Working with and providing all needed information on a timely basis to the staff
• Reduce turnover in Admissions through strict adherence to company’s hiring policy, individualized training, preparing high performers for additional responsibilities and establishing a high performance admissions team.

Requirements

Not specified

Qualifications

Not specified

Skills

Not specified

Benefits

Not specified

Pay

Not specified

Schedule

Not specified