Director of Admissions

Responsibilities

• Develop and execute strategic student recruitment and enrollment plans to achieve institutional enrollment goals while supporting the organization’s mission and growth objectives.
• Lead and manage all admissions operations, ensuring an exceptional prospective student experience from inquiry through enrollment.
• Meet and exceed enrollment and start targets, monitoring performance metrics, and implementing data-driven strategies to optimize conversion, yield, and persistence rates.
• Leverage CRM and admissions technologies to enhance operational efficiency and student engagement.
• Ensure compliance with all institutional, accreditation, FERPA, federal, state, and regulatory requirements governing admissions, enrollment, recordkeeping, and student eligibility.
• Oversee the application review process, admissions policies, and verification of enrollment requirements to ensure the accuracy and completeness of student records and documentation.
• Analyze enrollment trends, market data, and recruitment outcomes to inform strategic decision-making and continuously improve admissions effectiveness.
• Develop, manage, and monitor departmental budgets, resources, reporting processes, and operational performance to support organizational objectives.
• Plan and execute recruitment initiatives and events, including open houses, campus tours, college fairs, orientations, graduations, and community outreach activities.
• Establish and maintain partnerships with schools, colleges, businesses, community organizations, and internal stakeholders to build sustainable enrollment pipelines and support student success.
• Collaborate closely with marketing, academic affairs, financial aid, student services, retention, and other institutional teams to drive enrollment growth and ensure a seamless student transition and onboarding experience.
• Serve as a representative and spokesperson for the institution, promoting admissions programs and enrollment opportunities through internal and external engagement activities.
• Recruit, hire, train, coach, develop, and supervise admissions staff, fostering a high-performing, compliant, and customer-focused team culture.
• Implement and maintain comprehensive onboarding, training, performance management, recognition, and career development programs that drive employee engagement, accountability, and achievement of business results.
• Monitor individual and team performance through regular coaching, feedback, and reporting to ensure the achievement of admissions goals, operational excellence, and service standards.

Qualifications

• Bachelor’s degree or minimum of seven (7) years experience in admissions, enrollment management, or a related field (required)
• Minimum of five (5) years experience in proprietary in private or public education admissions
• A minimum of three (3) years experience as a Director of Admissions or similar leadership role (preferred)
• Intermediate level proficiency with productivity software (MS Office), CRM software e.g., Slate, Ellucian, or Salesforce), and other enterprise-level software (Adobe DC, SharePoint, etc.)
• Strong understanding of the higher education admissions process, trends, and challenges
• Strong leadership and people management skills
• Change management skills and able to lead the team through continuous process improvement
• Facilitate regular, meaningful two-way communication
• Effectively facilitate parties toward productive agreement and solution by defining objectives, addressing issues, and removing potential obstacles for all parties
• Identify trends and track key metrics to determine overall effectiveness of initiatives and support of business goals and adjust strategies accordingly
• Understand the implications of new information for both current and future problem-solving and decision-making
• Exceptional listening and conflict resolution skills
• Drive, and be accountable for, results in a fast-paced environment

Pay

Salary range: $85,000 - $95,000 depending on experience

Benefits

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment