Director of Admissions and Enrollment, 2 Hour Learning - $200,000/year USD

Key Responsibilities

• Leading the complete enrollment process for prospective families, from initial engagement to onboarding completion.
• Facilitating exploratory conversations to evaluate compatibility before offering solutions or advancing to subsequent stages.
• Overseeing 20+ concurrent family engagements across varied enrollment phases, with structured tracking and follow-up discipline.
• Directing campus visits, student shadow experiences, and enrollment dialogues that transparently convey results, standards, and model suitability.
• Ensuring precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, prioritization, and sustained service excellence.

Basic Requirements

• 3+ years providing premium, individualized service in settings where service excellence directly shapes brand perception (education, luxury hospitality, executive support, premium membership organizations, or owner-operated service businesses).
• Proven ownership of a complete client, admissions, or enrollment lifecycle from initial inquiry through onboarding.
• Experience managing 20+ concurrent client, guest, or family interactions across multiple stages, supported by a reliable tracking and prioritization framework.
• Capacity to offer specific examples of advisory decision-making, including instances where you counseled against your offering when misalignment existed.
• Professional correspondence experience with senior leaders, high-net-worth clients, or discerning stakeholders.
• Willingness to reside in or relocate within 60 days to one of these markets: Greenwich, CT; Boca Raton, FL; Atlanta, GA; or Boston, MA.
• Authorized to work in the United States without requirement for visa sponsorship.

Nice-to-have Requirements

• Background in selective private school admissions or enrollment for competitive programs.
• Experience in luxury hospitality, VIP client services, or executive support capacities.
• Track record developing or enhancing enrollment workflows, standard operating procedures, or service protocols.
• Proficiency leveraging data and CRM analytics to enhance conversion alignment, not merely velocity.