Director, OCVIBE Strategic Workforce Planning & Deployment

About the role

Join our team to help create and develop the future of live entertainment and sports in Orange County. Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions. Vision: We will be the social and entertainment center of Orange County – a place where the cultural kaleidoscope of the region converges and connects.

Responsibilities

• Lead the implementation and operationalization of the Strategic Workforce Planning initiative across OCVIBE functions and venues
• Translate the OCVIBE strategic workforce planning model, tools, and methodology into practical operating routines, decision forums, and planning processes
• Build and drive change management efforts to ensure understanding, adoption, and accountability among functional leaders, operators, HR partners, and other stakeholders
• Partner with OCVIBE and enterprise stakeholders including Operations, HR, Finance, Talent Acquisition, and project leadership to align workforce plans with business demand, budget, service levels, productivity goals, and labor availability
• Implement, leverage, and evolve scalable workforce models, including demand forecasts, staffing requirements, coverage strategies, shift structures, and phased ramp plans
• Identify workforce risks, gaps, and dependencies, and develop recommendations to support readiness across functions
• Establish governance, reporting, and metrics to monitor workforce readiness, labor utilization, overtime, staffing gaps, and plan adherence
• Identify and use workforce data, analytics, AI-enabled tools, and scenario modeling to improve planning accuracy, scheduling recommendations, and labor decision-making
• Help inform the design of a future centralized scheduling function, including processes, tools, roles, governance, and service expectations
• Partner with Talent Acquisition and HR leadership to ensure hiring plans, pipelines, and timing are aligned with workforce demand
• Evaluate and optimize workforce management and scheduling tools for the district
• Develop workforce contingency plans and labor risk mitigation strategies
• Lead, coach, and develop workforce planning and deployment resources as the function matures

Qualifications

• Bachelor’s degree in Business, Human Resources, Operations, Finance, Analytics, or a related field; advanced degree preferred
• 10+ years of experience in strategic workforce planning, workforce management, labor planning, scheduling, operations planning, or related fields
• Experience leading workforce planning within complex multi-venue, labor-intensive organizations supporting hourly, part-time, seasonal, and full-time employee populations
• Experience developing workforce planning capabilities from inception, including governance, operating models, workforce analytics, and organizational adoption
• Experience supporting large-scale, complex projects, phased openings, start-ups, districts, venues, hospitality, sports and entertainment, retail, or other labor-intensive operating environments
• Experience implementing or operationalizing workforce planning models, tools, governance, or enterprise planning processes
• Experience with ABI, Workday Scheduling, or comparable workforce management, scheduling, or labor planning systems
• Experience applying AI-enabled tools, automation, predictive analytics, or advanced modeling to workforce planning or scheduling
• Experience leading teams, building new capabilities, and working cross-functionally with Operations, HR, Finance, and Talent Acquisition
• Demonstrated experience leading change management across multiple functions, stakeholder groups, and senior leaders
• Strong understanding of labor modeling, demand forecasting, staffing plans, scheduling practices, productivity metrics, and labor cost management
• Strong analytical capability, including comfort with workforce data, scenario planning, dashboards, and decision-support tools
• Demonstrated ability to drive continuous improvement in workforce planning, scheduling efficiency, leader capability, and team member experience
• Proven ability to influence without direct authority and drive adoption of new processes across a matrixed environment

Pay

The annual base salary range for this position in California is $180,000 to $225,000 per year. The starting pay for the successful candidate depends on various job-related factors, including but not limited to the candidate’s geographic location, job-related knowledge, skills, experience, education/training, internal value, peer equity, external market demands, and organizational considerations.

Benefits

Our benefits package includes health insurance, retirement plans, paid time off, and more. Please visit our website for details.

Schedule

This position is on-site.