Director Nursing Oncology and Infusion Services
Catholic Health · Buffalo, NY · 2 mo ago
On-siteHealthcareOther
Responsibilities
- Lead system-level oversight, standardization, and operational performance of oncology and infusion services across multiple hospital-based departments and ambulatory infusion locations.
- Develop and implement a consistent system approach to nursing practice, patient care delivery, infusion operations, regulatory readiness, quality and safety, staffing models, patient access, throughput, and interdisciplinary coordination.
- Support the transition from site-based operations to an integrated system model, overseeing 6 or more infusion locations.
- Collaborate with hospital leadership, oncology physicians, advanced practice providers, pharmacy, quality, finance, revenue cycle, registration, scheduling, authorization, ancillary services, and community partners to ensure safe, efficient, patient-centered, and financially responsible oncology and infusion care.
- Support the goals and principles of Catholic Health, nursing excellence, shared governance, professional development, patient safety, regulatory compliance, and the mission and values of the organization.
Requirements
- Graduate of an accredited professional nursing program
- Current Registered Nurse licensure in the State of New York
- Bachelor of Science in Nursing required
- Nationally recognized nursing leadership certification required or obtained within one year of hire, e.g.: Oncology Certified Nurse (OCN)
- Significant experience in oncology, hematology, infusion services, ambulatory care, hospital-based outpatient services, or related specialties required
- Experience leading multiple departments, locations, or system-level initiatives preferred
- Experience with oncology infusion operations, chemotherapy administration, biologic therapy, pharmacy coordination, treatment plan readiness, authorization workflows, and hospital-based infusion services strongly preferred
- Experience with EPIC Beacon or similar oncology/infusion electronic health record platform preferred
Qualifications
- Master's degree in Nursing, Health Care Administration, Business Administration, or related field required
- Master's degree in Nursing preferred
- Three (3) or more years of oncology clinical nursing experience/charge nurse experience
- Three (3) to five (5) years progressive oncology supervisory, management, or director-level experience in a health care setting
- Strong interpersonal skills necessary to work effectively with all levels of nursing personnel, physicians, advanced practice providers, pharmacy, hospital leadership, ancillary departments, patients, families and visitors
- Demonstrated ability to lead a diverse group of professional, clinical, technical, clerical, and support staff
- Strong written and verbal communication skills
- Strong listening skills and ability to build trust across multiple sites
- Planning skills to develop goals and objectives in concert with hospital and system priorities and to implement measurable action plans
- Analytical ability to identify opportunities for improvement, evaluate operational performance, and resolve problems in a positive and timely manner
- Advanced knowledge of performance improvement, quality outcomes, patient safety, regulatory compliance, and nursing-sensitive indicators
- Teaching and coaching ability to promote orientation, competency development, continuing education, and professional growth of staff
- Budgeting skills to manage fiscal operations, monitor productivity, explain variances, and support responsible resource utilization
- Knowledge of current health care trends, oncology service line development, infusion practice standards, hospital-based outpatient operations, and regulatory requirements
- Computer literacy and ability to use electronic health records, productivity tools, dashboards, and performance reports