Director, New Verticals - Retail Strategy & Operations

About The Team

The New Verticals team is building the future of local commerce through expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world-class operations to delight our customers with access to Grocery, Convenience, Alcohol, and Retail delivery through our marketplace; this team is shaping the future of DoorDash Retail and how we empower local economies across industries like pets, flowers, home improvement and so much more.

About The Role

As a Director on our Retail Strategy & Operations team, you will be the single threaded owner for all consumer initiatives including growth, shopping experience, and co-manage the P&L with our GM of Retail. You and your team will own high-impact customer initiatives end to end. You will partner deeply with product, engineering, and design to develop both a vision for the future of local retail as well as the tactical steps to get there. You will work on initiatives that drive customer conversion, generate cross-category adoption, net-new off-app growth strategies, affordability paradigms tailored for a best-in-class retail experience. You will be accountable for the top line number for retail, partnering with finance & cross-functional partners through planning cycles and managing to that line throughout the quarter.

Requirements

• 5+ years of experience managing high-performing teams
• 10+ years of experience
• Completed BS/BA Degree

Qualifications

• Solve problems from first principles
• Comfortable operating at 10,000 feet and 1 foot
• Unafraid of ambiguity
• Consumer obsessed
• Leader

Skills

• Strategize
• Experiment
• Analyze
• Lead and collaborate

Benefits

• Comprehensive benefits package including a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act).
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

Pay

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

Schedule

This is a hybrid role, with a blend of in-office and remote work including travel cross-country 3-4 times per quarter on average.

Application Instructions

To apply, please contact your recruiting contact upon initial connection.