Director, New Business & Client Success (Idealab · AI Superstudio · AIOS Agentic Platform)

Mekanism · Manhattan, NY · 3 wk ago

HybridEngineering$180k–$185k/yrFull-time

Own and hit annual new business revenue targets across Idealab, AI Superstudio, and AIOS
Lead and author compelling pitch responses, proposals, and capability presentations
Develop and execute a targeted go-to-market strategy for each product line
Represent Mekanism.ai at industry events, conferences, and forums
Partner with marketing to build awareness and demand generation programs
Maintain a healthy, documented pipeline with weekly forecast accuracy
Serve as executive point of contact for all AI product clients post-signature
Own client onboarding, scoping, and delivery milestones end-to-end
Manage cross-functional teams (strategy, engineering, creative, data) to deliver on time and on brief
Establish and track KPIs, ROI frameworks, and success metrics for each engagement
Lead regular client reviews; identify expansion and upsell opportunities
Proactively surface and resolve delivery risks before they become client issues
Build long-term client relationships that drive retention and referrals

7–12+ years of experience in agency business development, client services, or a hybrid of both
Proven track record of closing new business — you have a number, you hit it, and you can prove it
Deep fluency in AI, marketing technology, and the modern agency landscape
Exceptional communicator and presenter — you can simplify the complex and make it feel urgent
Natural relationship-builder who clients trust and teammates want to work with
Structured and data-driven — you use a CRM, you forecast accurately, you close the loop
Experience selling technology platforms, SaaS, or AI-native solutions is a strong plus

Pay Range $180,000 - $185,000

Similar jobs