Jobs · Business Development

Director, National Accounts

Cristcot · United States · 1 mo ago
RemoteRemoteBusiness DevelopmentFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About Cristcot" then "Job Summary". The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. Do NOT put Job ID etc. Include a section only when posting has real, specific content. Remove boilerplate. So we need to parse the posting and extract sections: About Cristcot (company description) maybe "About Cristcot". Then Job Summary (maybe "Job Summary" could be considered "About the role"? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content to these headings. The posting includes: About Cristcot (company overview). Job Summary (description of role). Then sections: Primary Relationships, Activities (list of duties). Then Skills And Qualifications. Also travel percentage. No explicit Benefits, Pay, Schedule sections. So we should not create those unless present. We have travel percentage (approx 50-70% travel) which could be considered Schedule? It's about travel, not schedule. Probably not include Schedule unless explicit. So we will have sections: About Cristcot (maybe "About the role"? But we have company description; maybe better to use "About Cristcot" as heading? The instruction says use headings e.g. About the role, Responsibilities... but we can still use About Cristcot? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies those are examples; we can use other headings if appropriate? Probably we should stick to those examples. However we have company overview; could be "About Cristcot" but not in list. Might be okay to use "About Cristcot" as heading; but instruction says use those examples; not strictly limited. Safer to use "About Cristcot" as

. Then "Job Summary" maybe as

Job Summary. Then "Responsibilities" for activities list. Then "Skills And Qualifications" as

Skills And Qualifications. Travel maybe part of "Schedule"? Not exactly schedule but could be considered travel requirement. Might include under "Schedule" if we interpret travel as schedule. But instruction says only create Pay/Schedule/Benefits sections if posting actually states them. Travel percentage is not schedule but could be considered schedule? Might be safer to omit Schedule section. We'll include travel as a paragraph under Job Summary or Responsibilities? It's under Skills And Qualifications at end. Could be a separate note. We'll include it as a paragraph under Skills And Qualifications. We need to use
  • for any list of duties/requirements/benefits. So for responsibilities list we need to convert the bullet-like sentences into
    • . The posting lists activities under "The activities of the National Account Director will include, but are not limited to:" then several bullet-like paragraphs each starting with a bold heading? Actually they are sentences with headings like "Strategic Account Leadership", then sentences. We can treat each heading as a list item with sub-items? Simpler: make each bullet as
    • containing the heading and description. We'll extract each bullet. Similarly for Skills And Qualifications we have a list of bullet-like sentences separated by periods. We'll make
      • for each qualification. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO etc. There's none. We must not repeat job title as heading. The job title is National Account Director; we shouldn't put that as heading. We must not put Job ID etc. We need to output only HTML fragment. Let's craft:

        About Cristcot

        We are in the business of addressing the problem within the problem. We focus on the details and connections that other, major pharma companies have left ignored for years. There are better ways, better drugs and better formulations and we will make them a reality by analyzing, understanding and solving the problems within the problems.

        Job Summary

        The National Account Director is responsible for developing and managing strategic relationships with the headquarters leadership of the nation’s largest gastroenterology super groups and management services organizations (MSOs). The position will serve as the company’s national enterprise lead for these high-priority accounts, engaging primarily with executive leadership, practice administrators, operational leaders, pharmacy and dispensing leadership, and other centralized decision-makers. The National Account Director will develop enterprise account strategies designed to improve patient access, support effective treatment pathways, address operational and reimbursement barriers, and facilitate appropriate adoption of company products across affiliated GI practices. This role is distinct from the field sales organization. The sales team will lead product promotion, provider engagement, and local market execution. The National Account Director will focus on headquarters-level relationships, centralized decisions, enterprise initiatives, and coordination between national account priorities and field implementation. The position will also support a limited number of group purchasing organization (GPO) and enterprise contracting activities, to support relationships with GI super groups. The National Account Director will work closely with Market Access, Sales, Trade and Distribution, Medical Affairs, Marketing, Patient Services, Legal, and Finance to ensure that national account strategies are aligned and executed effectively.

        Primary Relationships

        Within Cristcot, the National Account Director will collaborate closely with market access, sales leadership and field sales, marketing, medical affairs, legal & compliance, finance and other cross functional teams. Outside Cristcot, the National Account Director will collaborate with GI super groups and management services organizations (MSOs), pharmacy and physician-dispensing leadership, affiliated GI practices and providers, group purchasing organizations (GPOs), and distribution and specialty-pharmacy stakeholders.

        Responsibilities

        • Strategic Account Leadership Develop and execute national strategic account plans for the largest and most influential GI super groups and MSOs. Establish and maintain relationships with executive leadership, practice administrators, operational leaders, pharmacy and dispensing leadership, and other headquarters-level decision-makers. Serve as the primary company contact for enterprise-level engagement with assigned GI super groups. Understand each organization’s structure, governance, business model, affiliated practices, dispensing capabilities, decision-making processes, and strategic priorities. Identify opportunities to improve patient access, optimize treatment and referral pathways, and address enterprise-level operational barriers. Develop account-specific objectives, stakeholder maps, engagement plans, and implementation strategies. Coordinate corporate-level initiatives that may be deployed across multiple practices, markets, or regions within a GI super group. Establish productive, long-term partnerships that align customer needs with the company’s patient access and business objectives.
        • Enterprise Access and Customer Strategy Assess the access, reimbursement, distribution, dispensing, and patient-support needs of assigned GI super groups. Evaluate how centralized and local decisions are made within each organization and identify the appropriate points of enterprise influence. Engage customer leadership in discussions concerning patient access, practice economics, reimbursement considerations, dispensing models, specialty pharmacy pathways, and operational implementation. Identify enterprise-level opportunities to improve the patient journey and reduce barriers to treatment initiation and continuity. Partner with Market Access and Patient Services to address account-specific access and reimbursement challenges. Develop appropriate value-based, economic, and operational resources in collaboration with internal stakeholders. Monitor changes in GI practice consolidation, provider economics, reimbursement, dispensing models, and other market dynamics affecting GI super groups. Provide customer insights and market intelligence to inform company strategy, resource allocation, and future program development.
        • GPO and Contracting Support Support a focused portfolio of GPO and enterprise contracting activities relevant to GI super groups. Partner with Market Access, Trade and Distribution, Finance, and Legal in evaluating and implementing appropriate GPO or enterprise agreements. Develop a clear understanding of GI super groups, including purchasing, distribution, dispensing, and contract-administration considerations. Assist with contract evaluation, implementation, communication, and performance monitoring. Coordinate with internal and customer stakeholders to support contract awareness and appropriate implementation across participating practices. Monitor contract participation, operational issues, and account-level opportunities or risks. Ensure all contracting activities are conducted in accordance with company policies and applicable legal, regulatory, and compliance requirements.
        • Cross-Functional Leadership and Field Alignment Partner closely with Sales leadership and field teams to align headquarters-level account strategy with regional and local execution. Clearly communicate enterprise decisions, initiatives, access pathways, and contractual arrangements to the appropriate field stakeholders. Provide the sales organization with relevant account insights, organizational maps, implementation guidance, and updates. Coordinate with field leadership to support consistent execution across practices affiliated with national GI super groups. Maintain clear role separation: the field sales organization is responsible for product promotion and local provider-level selling, while the National Account Director is responsible for enterprise relationships and headquarters-level strategy. Collaborate with Medical Affairs to facilitate compliant scientific exchange and appropriate engagement with clinical leadership. Partner with Marketing and Commercial Excellence to develop enterprise-appropriate resources, programs, and customer initiatives. Coordinate with Patient Services and access and reimbursement teams to address systemic barriers affecting assigned organizations. Work with Trade and Distribution to address product availability, distribution pathways, and operational requirements. Lead internal account reviews and ensure cross-functional stakeholders remain aligned on priorities, responsibilities, and next steps. Contribute to broader market access and commercial strategy based on insights obtained from national GI organizations.
        • Business Performance and Accountability Achieve assigned strategic account objectives and performance measures. Establish measurable account goals related to executive engagement, patient access, enterprise initiative implementation, contract adoption, and issue resolution. Maintain current and actionable account plans, stakeholder maps, opportunity assessments, and engagement documentation. Monitor account developments and provide leadership with timely forecasts of opportunities, risks, organizational changes, and implementation needs. Evaluate the effectiveness of enterprise programs and recommend adjustments when appropriate. Demonstrate sound business and financial judgment when assessing strategic investments, customer initiatives, and contracting opportunities. Operate in full compliance with company policies and all applicable legal and regulatory requirements.

        Skills And Qualifications

        • Bachelor’s degree required; advanced degree in business, healthcare administration, life sciences, or a related discipline preferred.
        • Minimum of 8–10 years of experience in pharmaceuticals, biotechnology, specialty pharmaceuticals, healthcare organizations, market access, or strategic account management.
        • Experience supporting a pharmaceutical product launch and early commercialization is strongly preferred.
        • Experience with specialty pharmaceutical products, 505(b)(2) products, and/or drug-delivery devices is preferred.
        • Minimum of 5 years of experience managing national or enterprise-level provider organizations, specialty-practice groups, MSOs, GPOs, or other complex healthcare accounts.
        • Direct experience working with gastroenterology super groups, physician-practice management organizations, or specialty-provider networks is strongly preferred.
        • Established relationships with large GI organizations and their executive or administrative leadership are highly desirable.
        • Experience working with Group Purchasing Organizations, distribution, or physician-dispensing organizations is preferred.
        • Working knowledge of GPO agreements, provider contracting, pharmaceutical distribution, physician dispensing, reimbursement, and patient access.
        • Demonstrated success establishing executive-level relationships and influencing complex, matrixed healthcare organizations.
        • Ability to translate national account strategies into clear implementation plans for field and cross-functional teams.
        • Strong understanding of the respective roles of strategic accounts, market access, and field sales, with demonstrated success partnering across these functions.
        • Strong business and financial acumen, including the ability to evaluate account opportunities and contracting considerations.
        • Excellent interpersonal, presentation, negotiation, and written and verbal communication skills.
        • Demonstrated ability to lead cross-functional initiatives without direct authority.
        • Ability to manage a small number of complex, high-value national accounts with a high degree of independence and accountability.
        • Approximately 50 -70% travel, primarily for customer headquarters meetings, national account engagement, field

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