Director, Merchandising - Bedding Textiles

About the role

This role is based in San Francisco, California, with 3 days per week in-office requirement.

Key Responsibilities

• Partner with team to profitably scale Quince’s well-established Bedding category, delivering a curated assortment that reinforces our value proposition and drives meaningful revenue growth, and launch our Mattress category, a clear category adjacency with tremendous revenue potential.
• Leverage data and customer insights to build, optimize, and scale the assortment – analyzing performance, refining product mix, and making evidence-based decisions – to meet customer needs and achieve financial goals (revenue, margin, inventory health, return rate, etc.).
• Continuously identify whitespace in the assortment and rapidly expand into net new product types in year one, including fabric blends, functional bedding, sleep health solutions, and mattresses.
• Support a culture of continuous improvement and leverage data for ratings, reviews, and return rates to drive product improvements.
• Partner closely with Sourcing and Product Development to launch new products, with a focus on performance, sustainability, and the highest quality materials and craftsmanship.
• Build SOPs to support product consistency across multiple vendors and ensure cross-functional alignment as we continue to scale.
• Collaborate with marketing, site, and creative teams to ensure compelling product launches and storytelling that reflect brand positioning.
• Lead cross-functional collaboration and support team in alleviating roadblocks, serving as the category expert and advocate for the customer.
• Operate as a structured, data-driven decision maker and commercial leader, as this role requires deep cross-functional collaboration with Sourcing, Planning, QA, Operations, and Marketing partners to accelerate growth.

Requirements

• Role is based in San Francisco, California, with 3 days per week in office requirement.
• 12-15 years of progressive leadership experience in Home Textiles Merchandising, ideally with a focus on luxury bedding.
• 5+ years management experience with track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities.
• Strong track record of identifying winning products, developing compelling assortments, and driving category growth in a fast-paced, high-growth retail environment.
• Product obsessed with experience leveraging data tools and external sources to anticipate customer needs (both the “science” and “art” of retail merchandising).
• Exceptional cross-functional leadership skills, with the ability to align merchandising, marketing, operations, and supply chain teams to deliver a cohesive bedding strategy.
• Strategic and data-driven thinker with a bias for action and strong commercial acumen.
• Motivated by working in a fast-paced, collaborative environment, where flexibility to stretch into or out of functional comfort zones is crucial for team success.
• Bachelor’s Degree, preferred.