Director, Memory Care Programming
Position Overview
The Director, Memory Care Programming is responsible for the implementation, consistency, and ongoing enhancement of Dial Senior Living’s memory care program, LiveMORE. This role serves as a director who partners closely with community teams to ensure high-quality, person-centered dementia care.
Essential Job Responsibilities
Oversee the day-to-day implementation and ongoing refinement of Dial’s LiveMORE memory care program across communities.
Ensure consistent application of memory care standards, tools, and practices in alignment with organizational expectations.
Serve as a subject-matter resource for community leaders on memory care programming and services.
Deliver and support LiveMORE training programs for team members and community leadership, supporting both initial and continued training.
Collaborate with People and Culture department to maintain dementia-specific training content related to communication, behavior support, engagement, and person-centered care.
Evaluate training effectiveness through observation, community feedback, and outcomes, and recommend improvements as needed.
Support communities in offering family education and support opportunities related to dementia progression, care approaches, and partnership in care.
Assist communities in managing complex behaviors using established frameworks and best practices.
Collaborate with clinical leadership to ensure memory care services align with health, safety, and regulatory requirements.
Participate in quality assurance initiatives and support performance improvement efforts related to memory care.
Maintain and update standardized LiveMORE resources such as assessments, engagement tools, care planning guides, and family education materials.
Ensure resources are practical, easy to use, and adaptable to varying community needs.
Work closely with various Dial department teams to support effective memory care delivery.
Provide program-related input to support memory care positioning and consistency.
Support and ensure smooth transition for new community openings, transitions, and memory care program rollouts.
Clearly Demonstrate Dial Mission, Vision and Values
Demonstrate sound judgment and creative problem solving where necessary. Maintain confidentiality of verbal and written information pertaining to residents, team members, and community operations, both within a community and between communities.
Education, Experience And Other Requirements
Bachelor’s degree in social work, gerontology, nursing, or related field
5-7 years experience in senior living, memory care, dementia care, or related healthcare environment
Experience supporting or implementing training programs and standardized practices across multiple locations
Knowledge, Skills, And Abilities Required
Promote teamwork in providing services to residents
Strong knowledge of dementia, Alzheimer’s disease, and person-centered memory care
Strong knowledge of dementia, Alzheimer’s disease, and person-centered memory care
Strong knowledge of dementia, Alzheimer’s disease, and person-centered memory care
Strong knowledge of dementia, Alzheimer’s disease, and person-centered memory care
Strong knowledge of dementia, Alzheimer’s disease, and person-centered memory care
Strong knowledge of dementia, Alzheimer’s disease, and person-centered memory care
Strong knowledge of dementia, Alzheimer’s disease, and person-centered memory care
Strong knowledge of dementia, Alzheimer’s disease, and person-centered memory care
Strong knowledge of dementia, Alzheimer’s disease, and person-centered memory care
Strong knowledge of dementia, Alzheimer’s disease, and person-centered memory care
Strong knowledge of dementia, Alzheimer’s disease, and person-centered memory care
Strong knowledge of dementia, Alzheimer’s disease, and person-centered memory care
Strong knowledge of dementia, Alzheimer’s disease, and person-centered memory care
Preferred Qualifications
Master’s degree in social work, gerontology, nursing, or related field