Director, Medical Portfolio Strategy and Solutions, Population Health
About the role
Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.
Responsibilities
Develop the medical engagement strategy, including educational initiatives and related content, tools and resources, intended for payer and population health decision makers and other organized customers
Develop population health related initiatives aimed at helping population health stakeholders improve quality of care and health outcomes, in collaboration with relevant internal stakeholders
Drive innovation with customer engagement approaches by leveraging AI, digital technologies, and emerging platforms to enhance scientific communications and create more personalized, impactful interactions and a consistent customer journey
Serve as therapeutic area subject matter expert for scientific engagement with strategic accounts, develop and deliver educational programming for population HCDMs, and represent MVO function at payer and scientific congresses
Ensure content strategy and materials are aligned with TA scientific communication plans and Specialty Care Market Access stakeholders
Lead and coordinate Early Scientific Dialogue consultancies with organized customers, collaborating closely with internal stakeholders to ensure insights shared with relevant stakeholders are pulled through into integrated evidence generation plans
Contribute to the evolution of medical omnichannel engagement by building and enabling capabilities that facilitate a fully integrated channel content strategy
Leverage AI-powered solutions and digital resources to enhance data analysis, content personalization, and customer engagement effectiveness
Collaborate with Global Sci Com, Global and US medical teams, Med Hub, and vendors to ensure synergies with content development, build cross-portfolio consistency with MVO team content and resources, and partner across business units with medical outcomes functions on common above brand resources
Partner with Independent Medical Education to support the review of payer-related educational grant requests and opportunities for population health and payer HCDM-focused education
Collaborate with Public Affairs and TA medical units to coordinate opportunities to support scientific engagement with PAG Leadership
Facilitate field MVO team integration and alignment with key stakeholders including TA medical unit, Value & Access, and HEVA, including representation with medical brand planning across TA teams
Provide comprehensive field team support and training, including leading the development of training materials, facilitation of TA and product training and certifications, and management of proactive scientific exchange training requirements
Develop performance and impact measures for prioritized field medical initiatives including tools to capture insights on customer receptivity to scientific content and value proposition
Lead a team of MVO advisors that provide field input and customer insights to inform the development of medical initiatives, content, and resources, in partnership with field leadership advisor and other key stakeholders
Plan and manage program budgets
Ensure compliance with all local regulations
Qualifications
Advanced degree in healthcare or related scientific discipline (PharmD, MD, PhD, MS, etc.) required; MBA or relevant business background a plus
Relevant experience in a specialty care therapeutic area of focus (immunology, neurology, oncology, rare blood disorders)
At least 3 years of experience in the pharmaceutical industry
At least 2 years of experience in medical strategy, content development and design, and scientific communications
Strong business acumen
Experience with omnichannel communications and scientific content development including storytelling, creativity, design, written, verbal and presentation skills
Deep knowledge of US healthcare delivery landscape and defining opportunities for scientific partnerships with key stakeholders to improve health outcomes
Ability to leverage adult learning principles to maximize content effectiveness
Strong planning and project management skills, with ability to prioritize and work independently on simultaneous projects
Analytical and detail oriented, pragmatic in solving problems
Proficiency in Microsoft O365 office suite applications as well as content creation software
Knowledge of AI applications and digital technologies for enhancing scientific communications and customer engagement
Proven ability to work in a fast-paced, change-oriented environment
Willingness and ability to lead or facilitate collaboration across functions, global and local, and within Commercial team
Commitment to policy, procedure, and precise documentation
Awareness and understanding of content management systems and processes (Veeva CRM, CLM, PromoMats, etc.)
Dedicated leads defined by therapeutic area with defined responsibility for above brand and cross-portfolio initiatives and resources
Deep understanding of US healthcare delivery dynamics and strong expertise in scientific content development, omni-channel and digital engagement and project management
Skills
Experience with omnichannel communications and scientific content development including storytelling, creativity, design, written, verbal and presentation skills
Deep knowledge of US healthcare delivery landscape and defining opportunities for scientific partnerships with key stakeholders to improve health outcomes
Ability to leverage adult learning principles to maximize content effectiveness
Strong planning and project management skills, with ability to prioritize and work independently on simultaneous projects
Analytical and detail oriented, pragmatic in solving problems
Proficiency in Microsoft O365 office suite applications as well as content creation software
Knowledge of AI applications and digital technologies for enhancing scientific communications and customer engagement
Proven ability to work in a fast-paced, change-oriented environment
Willingness and ability to lead or facilitate collaboration across functions, global and local, and within Commercial team
Commitment to policy, procedure, and precise documentation
Awareness and understanding of content management systems and processes (Veeva CRM, CLM, PromoMats, etc.)
Deep understanding of US healthcare delivery dynamics and strong expertise in scientific content development, omni-channel and digital engagement and project management