Director Med Surg
About the role
The Director Medical Surgical is a highly qualified, expert clinician who possesses advanced care skills and has demonstrated strong critical thinking skills. The Director Medical Surgical is responsible for planning, implementing and assessing the daily functions of Nursing Care and Services provided in the units on all shifts; provides supervisory and management oversight for staff members and departmental resources and processes (to include scheduling of staff and Kronos); actively assists in Nursing Quality Improvement programs and is supportive and knowledgeable regarding the established Standards of Care/Standards of Practice and hospital policies and procedures. The Director Medical Surgical supports the mission, vision statements and goals of Alaska Regional Hospital (ARH). The Director Medical Surgical facilitates interventions to meet patients' physical, psychological, spiritual, social, cultural and educational needs; coordinates functions with physicians and other departments of the hospital in a spirit that fosters positive working relationships. The Director Medical Surgical must possess excellent interpersonal, time management and communication skills. Serving as role model, mentor, educator, and evaluator for the staff is essential.
Leadership responsibilities
- Facilitates effective communication with all hospital staff, medical staff, patients, and families by providing and maintaining open lines of communication
- Collaborates with other departments to provide an effective interdisciplinary approach to patient care
- Promotes and supports a collaborative team atmosphere
- Responsible for timely 90 day and annual evaluation and reevaluation of employees per policy
- Develops and/or implements unit based, evidence based policies and procedures that guide and support services
- Supervises the use, maintenance and availability of equipment, supplies, and services as established by hospital policy
- Ensures staff compliance to corporate, division and hospital policies and procedures
- Keeps abreast of current therapeutic modalities and evidence based best practices within the nursing profession and communicates effectively to ensure staff has the information, tools and resources needed to perform duties
- Interviews and hires new employees as needed utilizing behavioral interviewing techniques
- Espouses and integrates a philosophy of quality care and sets an example for change and implementation of new concepts
- Complies with federal and state regulatory standards
- Oversees and develops various programs related to unit based services provided within the specialty
Patient satisfaction
- Responsible for employee, patient and physician satisfaction
- Utilizes HCAHPS reports and employee and physician survey data to meet established targets
- Leads and models behaviors effectively setting a positive example for staff
Finance
- Develops staffing patterns for the department ensuring adequate staffing and mix of personnel for safe quality patient care
- Manages daily staffing per HCA defined tools, meeting financial targets set for the department
- Effectively manages resources to minimize waste and maximize financial performance
Education
- Fosters the growth and development of others through effective orientation and continuing education of staff
- Participates, monitors and drives compliance for required education within HealthStream/Competency Center in collaboration with the Education Department
- Manages all nursing core and unit based competencies within the HealthStream Competency Center
- Promotes quality care and patient satisfaction by encouraging and driving specialty standards set for department
Qualifications
- Bachelor's Degree in Nursing or enrolled in a program within 12 months
- A minimum of three years of direct nursing experience in Medical Surgical
- Registered Nurse – State of Alaska license required
- American Red Cross or American Heart Association Basic Life Support Course (BLS or BCLS) and Certification
Benefits
- Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
- Wellbeing support, including free counseling and referral services
- Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
- Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
- Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
- Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts