Director, Maintenance
Job Description
The Director of Maintenance provides strategic leadership and comprehensive oversight of all campus facilities, ensuring a safe, functional, and aesthetically pleasing environment conducive to academic excellence. This position directs the daily maintenance, and repair of all college buildings, grounds, and infrastructure.
Key duties include providing dynamic leadership to departmental staff, developing and administering operating and facilities improvement budgets, ensuring rigorous compliance with all safety and regulatory standards, and executing strategic short- and long-term maintenance and grounds planning.
This position champions operational efficiency through the implementation of robust, preventative, predictive, and on-demand maintenance programs. This role manages complex contractor relationships and acts as a key liaison to the broader college community to proactively address facilities needs.
Competency Expectations
Provide district-wide leadership for the development and ongoing support of operational and strategic relationships with community-based organizations and other external partners including, but not limited to, community businesses, non-profits, and educational partners to support student success initiatives. Lead the creation and execution of a strategic plan, in concert with leadership from ACC and its partners.
Description Of Duties And Tasks
Leadership & Operations Management: Plan, direct, and review all facilities maintenance activities and operations. Provide dynamic leadership, mentorship, and supervision directly and through subordinate managers and supervisors to foster a culture of excellence and accountability. Drive continuous improvement initiatives across the entire district's facilities maintenance operations, overseeing development and evaluation of all departmental programs and service delivery methods. Develop, monitor, and report on key performance indicators (KPIs) for the maintenance and grounds departments to ensure alignment with institutional goals. Verify the completion and quality of work orders and maintenance activities to consistently meet departmental goals and service level agreements. Serve as a primary point of contact for campus emergencies, requiring on-call availability and immediate response during after-hours, weekends, holidays, and emergency closures.
Budgeting & Financial Stewardship: Develop and monitor comprehensive maintenance operations, deferred maintenance, and facilities improvement budgets. Prepare prioritized project lists, oversee all expenditures, approve invoice payments, and provide expert input during the annual budget development cycle.
Compliance & Safety: Develop, implement, and enforce rigorous safety and health policies and procedures. Ensure strict compliance with all relevant local, state, and federal regulations and codes. Ensure all employees receive appropriate mandatory safety training, and foster a proactive workplace safety culture and facilitate routine safety inspections.
Contract & Project Management: Determine the optimal balance between in-house work and outsourced services. Manage external contractors for specialized projects related to HVAC, electrical, grounds, plumbing, general maintenance, and fire protection systems. Provide project management oversight for minor improvements and serve as the facilities liaison for major construction projects managed by the Campus Planning, Construction, & Sustainability team.
Systems & Technology: Develop, maintain, and optimize a comprehensive facilities management system, leveraging the effectiveness of the College’s Computerized Maintenance Management System (CMMS).
Education
Minimum Qualifications: Bachelor’s degree or higher.
Preferred Education: Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field.
Experience: Five (5) years of related experience including one (1) year of supervisory experience.
Preferred Experience: Progressive maintenance management experience within a complex institutional setting (higher education preferred). Supervisory experience managing professional and trade staff.