Director, M&A Operations

Basic Qualifications

• 7+ years of experience in fulfillment, 3PL, or logistics operations, including 3+ years managing multi-site teams with direct site leadership responsibility
• Proven P&L ownership in a fulfillment or distribution environment, with a track record of improving labor productivity, controlling costs, and delivering to financial plans
• Experience leading post-acquisition integration or operational turnarounds, taking inherited operations from acquisition to target performance within defined timelines
• Strong analytical capability with deep comfort in operational KPIs, diagnosing performance gaps, and building data-driven recovery plans
• Demonstrated ability to quickly build trust and credibility with inherited site teams and lead change in environments without pre-existing alignment
• Experience operating in matrixed organizations, partnering cross-functionally with Finance, Product, Engineering, CX, and People teams to drive outcomes without direct authority
• High tolerance for ambiguity and speed; experience operating in environments where processes and playbooks are built in real time

Bonus Points

• Experience leading WMS implementation or migration in live fulfillment environments with minimal disruption to customer operations
• Familiarity with modern WMS platforms used in mid-market or enterprise fulfillment networks
• Experience in PE-backed, VC-backed, or high-growth environments with constrained resources and high execution velocity
• Exposure to roll-up or acquisition-heavy operating models, including diligence through first-90-days integration execution
• Existing network in 3PL, e-commerce fulfillment, or logistics ecosystems (carriers, labor providers, fulfillment tech vendors)