Director – Louisiana Foreclosure

JOB SUMMARY

Director in oversight of a dedicated team to ensure all Foreclosure matters are being handled in a timely and efficient manner, all client directives implemented, and all client needs attended to promptly and correctly.

Duties & Responsibilities

• Oversight of coordinating responses and rebuttals to scorecard findings that may impact Foreclosure services provided by Louisiana Foreclosure, including working with the various groups to determine process gaps and remediation.
• Coinciding attendance at client calls with other MRLP states.
• Reviewing all client directives and coordinating implementation of necessary changes as received from Client Communications.
• Coinciding and overseeing file transfers.
• Aid in the development and implementation of a modified foreclosure organization.
• Direct and manage employees through leadership and coaching, including performance measurements.
• Serve as a liaison between management and staff.
• Interpret, evaluate and recommend judgment and decision-making regarding change management policies and procedures.
• Develop and maintain strong working relationships with vendors and other team members to create a partnership that yields success, predictable results and credibility.
• Perform other duties and responsibilities as needed.

Supervisory Responsibilities

This job requires the exercise of supervisory responsibilities.

Education & Work Experience

• Minimum High School diploma or equivalent;
• Bachelor's Degree or combination education and experience.
• 5 years prior supervisory experience required in volume mortgage foreclosure role;
• Previous experience with the mortgage default industry and related systems a plus.

Knowledge, Skills, & Abilities

• Demonstrated ability and knowledge of using computer software applications including MS Excel, MS Word, MS Power Point, MS Outlook, BKFS/Ice, TEMPO, Vendorscape, Clarifire, etc. to streamline work for effectiveness and efficiency.
• Experience using computer spreadsheets and database application for report generation.
• Experience with a variety of data processing software and relational database systems for data retrieval, analysis and review.
• Ability to increase skills and knowledge to facilitate the use of new systems and updated applications.
• Demonstrated ability to read, analyze, and interpret professional journals, technical procedures, policies, and financial reports and to incorporate these into written documents as needed.
• Proven ability to develop, analyze, and carry out program and project objectives and work with others in achieving organizational goals.
• Proven ability to research, gather and organize information to produce concise reports using various resources.
• Excellent interpersonal, as well as written and verbal communication skills (using grammatically correct written English and accurate typing) to interact with a variety of personalities at all levels of the organization.
• Ability to work under pressure to meet tight deadlines and adapt to changing priorities.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is frequently required to sit, talk, or hear.
• The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms, and stoop, kneel, or crouch.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:
• Normal office working conditions, with quiet to moderate noise level within the work environment.

SALARY DESCRIPTION

$135,000