Director, Learning & Development

About Our Client

The organization operates within the skilled trades and technical services industry, addressing workforce development challenges by enhancing employee skills and leadership capabilities. It supports field and office operations through comprehensive training and development programs aligned with strategic business goals. The organization emphasizes safety, technical expertise, and leadership development to improve project execution and build workforce capacity.

About the Opportunity

The Director, Learning & Development is responsible for designing and executing the enterprise-wide training strategy to equip employees at all levels with the necessary skills, knowledge, and leadership capabilities. This role plays a critical part in accelerating employee development, improving field performance, and preparing future leaders by managing the learning ecosystem and aligning programs with organizational objectives.

Responsibilities

• Develop and implement a comprehensive learning and development strategy addressing capability gaps across operations
• Create annual and multi-year training roadmaps aligned with growth objectives
• Collaborate with leadership to identify skill gaps and support employee ramp-up and development
• Lead craft development initiatives including apprenticeships, mentoring, and journeyman support
• Design and deliver blended learning programs including classroom, virtual, on-site, and e-learning methods
• Partner with subject matter experts to maintain relevant technical training content
• Manage onboarding programs to ensure consistent and effective employee integration
• Develop leadership programs to enhance leaders’ skills and effectiveness
• Maintain operational knowledge documentation and share institutional knowledge
• Foster a culture of continuous learning aligned with organizational values
• Oversee learning operations including LMS management, scheduling, vendor coordination, and compliance
• Establish metrics to assess program impact and drive continuous improvement

Requirements

• Bachelor’s degree or equivalent combination of education and experience
• Seven or more years of progressive experience in Learning & Development including enterprise program design, leadership development, technical training, LMS administration, and partnerships with educational organizations
• Strong facilitation, presentation, and project management skills
• Knowledge of OSHA standards
• Excellent communication and relationship-building abilities
• Ability to embody core organizational values including readiness to learn, accountability, trust-building, and drive to complete