Director, Lead Consultant

About the role

The Business Continuous Improvement Manager oversees process improvement and continuous improvement analysis to identify potential upgrades ensuring business unit goals are achieved. This role advises functional teams across the organization to determine needs for business improvements and develops possible solutions. The manager approves business diagnostics designs that identify, quantify, and prioritize value creation projects in alignment with team feedback and input. They provide expertise on enhancing processes to improve operating efficiencies and cost-effectiveness within the organization's new products and processes. The role coordinates with all levels of the organization to ensure the smooth transition of new programs and implemented solutions. Metrics forecasting and presentations to management demonstrate the impact of implemented changes on the organization.

Responsibilities

• Oversee process improvement and continuous improvement analysis to identify potential upgrades to ensure business unit goals achievement.
• Advise functional teams across the organization to determine needs for business improvements and develop possible business solutions.
• Approve business diagnostics designs that identify, quantify, and prioritize value creation projects in alignment with team feedback and input.
• Provide expertise on potential process enhancements that would improve operating efficiencies and cost effectiveness within the organization’s new products and processes.
• Coordinate with all levels of the organization to ensure the smooth transition to new programs and implemented solutions.
• Forecast and present metrics to management that demonstrate the impact implemented changes have had on the organization.
• Manage large processes in the continuous improvement space, guiding and mentoring lower-level professionals.

Requirements

• University (Degree) Preferred
• Work Experience: 5+ Years Required; 7+ Years Preferred

Qualifications

• 5 years required (7 years preferred) of process, operations or consulting experience.
• 5 years required (7 years preferred) of experience working autonomously, tracking metrics, sharing results with leadership.
• Proficient use of MS Office products - Excel, Word, PowerPoint, etc.

Skills

• Accountability
• Adaptability
• Agile Methodology
• Business Acumen
• Business Process Improvement
• Business Process Understanding
• Change Management
• Consultative Communication
• Executive Presence
• Influence
• Prioritizes Effectively
• Problem Solving
• Program Management
• Relationship Management
• Resource Planning

Benefits

Competitive compensation package may include annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans. Additional benefits include a superior retirement program and highly competitive health, wellness, and work-life offerings.