Director, Launch Team

For our client, we are seeking a Director, Launch Team to join the team of a leader in the Aerospace & Defense space. This leader will oversee launch readiness operations for a fast-moving portfolio of remote systems, ensuring each deployment is feasible, well-coordinated, and executed on time. The role will partner closely with customers, internal readiness teams, product, and engineering to manage capacity, influence launch timing, and drive consistent outcomes across regions. This position is ideal for an operations leader who can build repeatable processes in ambiguous environments while guiding managers and scaling teams. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $195,000 – $229,500 annually Responsibilities Lead and develop Senior Managers and support the growth of Readiness Specialists into management roles. Ensure accountability for regional outcomes and coach managers on effective leadership. Oversee the operating rhythm of the Launch Team, including launch reviews and capacity decisions. Manage time-to-launch and readiness gate adherence across the dock portfolio. Engage with readiness early in the process to influence launch dates and site feasibility. Develop and maintain a comprehensive readiness playbook across all operational domains. Act as the voice of the customer within the organization, ensuring their needs are represented in product and engineering discussions. Qualifications 8+ years in customer-facing operations, deployment, or project delivery, preferably in public safety or regulated environments. 2+ years of experience leading teams, managing managers, or overseeing large teams. Experience guiding customers through public approval processes, including council or board authorization. Proven track record in building organizations during rapid growth and establishing repeatable processes in ambiguous settings. Familiarity with Drone as First Responder operations and dock-based remote operations, with professional experience preferred. Strong understanding of capacity models and forecasting in a commercial context. Excellent communication skills, capable of engaging diverse audiences from operators to executives. Benefits Remote work flexibility with required travel of approximately 30%. Comprehensive health insurance plans for full-time employees. Paid vacation time, sick leave, and holiday pay. 401K savings plan to support long-term financial growth. Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.