Director Labor Relations & Employee Relations

Position Summary

The Director, Labor & Employee Relations is responsible for the development and execution of labor and employee relations strategy to support a positive work environment that promotes safety and productivity, employee satisfaction, effective communication, and a culture of teamwork and trust.

Principal Responsibilities

• Leads a team of Labor Relations professionals in developing and implementing plans that promote positive employee relations, minimize conflict, and improve employee engagement.

• Builds strong partnerships with and supports people leaders and HR professionals at non-union-represented sites across the country.

• Develops, implements, maintains, and manages the Company’s labor relations education and training programs.

• Ensures the effective implementation of labor relations and positive employee relations strategies through training and partnering with internal customers.

• Proactively identifies, assesses, trains, and supports Company locations that would benefit from a more positive environment.

• Develops and maintains relationships with employees and establishes stronger communication between employees and the Company.

• Listens to employee concerns and appropriately suggests solutions to employees and management.

• Maintains a proactive approach to monitor industry trends and provide recommendations for best practices in positive employee relations.

• Investigates and handles certain employee complaints.

• Directs and/or supports representation campaigns, elections, post-campaign actions and related matters.

• Supports aspects of the collective bargaining agreement negotiation process, including occasional participation in and/or leading of negotiations and involvement in strike contingency planning.

• Provides labor relations advice to internal customers.

• Collaborates on and coordinates communications and implementation of certain company initiatives in the field.

• Supports labor relations-related aspects of potential acquisitions, including due diligence and integration.

• Provides guidance, direction, and coaching to Labor Relations team members, including assessing performance, providing feedback, and actively developing talent.

Qualifications

• Experience working in an organization with a partially unionized workforce.

• Experience working in a large, decentralized multi-state organization.

• Thorough knowledge of NLRA and other related federal and state laws.

• Proven relationship builder with strong consultative, coaching, counseling, and conflict resolution skills.

• Business acumen, be innovative, adapt well to change and work collaboratively with strategic influence to drive initiatives across a matrixed environment.

• Able to support senior level leaders in a manner that will effectively advance business strategies throughout their organizations.

• Project management and prioritization skills with proven attention to detail.

• Flexibility and ability to adapt to a diverse, fast-paced environment with changing priorities.

• Environmental services or transportation industry experience preferred.

• PREFERRED: PHR certification.

• BILINGUAL: English and Spanish preferred.