Director Key Accounts - Cardiovascular - West

Job Summary

The Cardiovascular Key Account Director will lead a team of Cardiovascular Key Account Managers in assessing and diagnosing the business environment in assigned accounts from a Cardiovascular above brand and Amgen product perspective. They will plan and execute actions for success in these accounts.

Responsibilities

• Communicate and coordinate cross-functionally with Marketing, Medical, Value & Access, and others.
• Collaborate with EDs, RSDs and DMs within the CBU commercial field teams as well as other Amgen business units.
• Develop business plans for their geography and implement national sales strategies and programs.
• Track the progress of marketing messages and programs; proactively provides feedback to the CV above brand and brand teams.
• Provide feedback to highly skilled direct reports on the marketing, allocating, monitoring, and leveraging of internal and external resources (e.g., discretionary spend).
• Review and provide feedback to highly skilled direct reports on account plans.
• Manage teams to maximize their performance and help achieve/exceed MBO and sales targets.
• Screen, interview, and hire candidates.
• Ensure compliance with training.
• Demonstrate the appropriate coaching and counseling to prepare individuals for future development.
• Conduct annual and on-going performance reviews and competency assessments.
• Communicate and coordinate with both district and cross-functional teams (e.g., Marketing, Medical, and other Business Units).
• Share best practices with direct reports and peers.
• Coordinate and/or participate in matrix team meetings.
• Conduct Region meetings to guide teams.
• Develop local Opinion Leader relationships to achieve aligned objectives.

Qualifications

• Bachelor's Degree & 10 years of sales experience OR Masters Degree & 8 years of sales experience OR Doctorate Degree & 4 years of sales experience AND 2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
• More than 8 years of experience in the biopharmaceutical sector (biologics, buy & bill model)
• More than 6 years of managerial experience with a focus on customer-facing teams
• Advanced degree (e.g. MPH, MBA, PharmD, etc.) 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making
• Significant experience with payer or integrated health systems and key account management; previous responsibility for a portfolio of products
• Strong leadership skills, with experience leading cross-functional teams
• Demonstrated ability to build field-based teams
• Ability to recruit candidates that meet the minimum job criteria; interviews and hire account managers who are capable and committed to fulfilling the job requirements
• Ability to consistently and objectively recognize and promote success behaviors, as well as diagnose and change unsatisfactory behaviors through effective coaching
• Demonstrated ability to utilize clinical information to effectively address customer questions and objections
• Experience working with Medical teams such as medical science liaisons, medical platform development, or health outcomes & pharmacoeconomics evidence is beneficial
• Understand how to engage and mobilize diverse groups to take appropriate action in support of specific business issues, and to support building new capabilities at Amgen; inclusive of influence skills
• Outstanding communication skills and the ability to convey in a clear and compelling manner important messages to different parties with different interests
• Experience ensuring teams execute and deliver quality work within timelines
• Deep knowledge & experience in Cardiology, including dyslipidemia and acute coronary syndromes, highly preferred
• Setting appropriate short term and long-term objectives

Benefits

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible