Director, IT Program Management Office

About the role

The Director of Portfolio & Program Management leads how Information Technology (IT) prioritizes, plans, and delivers work across the enterprise. This role provides visibility into technology investments, demand, capacity, and business outcomes while establishing processes that support portfolio management, program delivery, roadmap planning, and organizational change management. The position partners with leaders across the organization to align technology investments with enterprise priorities and measurable business value.

Responsibilities

• Lead the enterprise IT portfolio management process, including investment prioritization, demand management, capacity planning, and value tracking
• Establish and oversee program and project delivery practices that support execution of cross-functional initiatives
• Develop and maintain enterprise technology roadmaps that provide visibility into priorities, sequencing, ownership, and expected outcomes
• Partner with business and technology leaders to evaluate opportunities, communicate trade-offs, and align resources to organizational priorities
• Integrate organizational change management activities into major initiatives to support adoption and business readiness
• Monitor portfolio, program, and delivery performance using metrics, reporting, and governance processes
• Identify opportunities to improve productivity through delivery process improvements, automation, data, and artificial intelligence (AI) capabilities

Requirements

Average years of experience: 10

Education: Bachelor's degree in Computer Science, Business Administration, or related field

Experience: Experience leading enterprise portfolio management, program management, or technology delivery functions

Preferred Qualifications:

• Familiarity with portfolio management, project management, or roadmap planning tools such as ServiceNow Strategic Portfolio Management (SPM), Jira, Aha!, or similar platforms
• Experience supporting technology organizations in software, software-as-a-service (SaaS), or other technology-focused environments
• Familiarity with applying automation or artificial intelligence capabilities to delivery, reporting, or portfolio management processes
• Experience working in organizations that use principle-based decision-making frameworks
• Exposure to technology strategy, data initiatives, or enterprise transformation programs

Qualifications

Basic Qualifications:

• Experience leading enterprise portfolio management, program management, or technology delivery functions
• Experience managing enterprise-scale initiatives involving multiple stakeholders, teams, and business functions
• Experience establishing or operating portfolio governance, prioritization, resource planning, or project management processes
• Experience applying Agile, hybrid, or traditional delivery approaches based on business and program requirements
• Experience leading organizational change management, adoption, and business readiness activities
• Experience developing teams, establishing performance expectations, and supporting employee growth
• Experience communicating portfolio priorities, risks, dependencies, and outcomes to senior leaders

Skills

Basic Skills:

• Strong leadership and strategic thinking skills
• Excellent communication and collaboration abilities
• Proficiency in Microsoft Office Suite
• Ability to manage multiple projects simultaneously
• Knowledge of technology trends and best practices

Benefits

Flexible work arrangements, comprehensive health benefits, retirement savings plan, professional development opportunities, and a supportive work environment.

Pay

$150,000 - $200,000 annually

Schedule

Full-time, Monday through Friday, 8:00 AM - 5:00 PM

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com.

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

Equal Opportunity Employer

We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

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