Director, IT (Operations/Strategy)

We need to output HTML fragment with sections: About the role? The posting includes description about company and role. We need headings: About the role, Responsibilities, Requirements, Qualifications? The posting has "Position Overview", "Key Responsibilities", "Requirements", "Key Competencies", "Why Join Us", "Benefits". Also location/hybrid schedule info. Should we include Schedule? It mentions hybrid: 2-3 days a week office, quarterly meetings, travel as needed. That's schedule info. Should we create a Schedule section? The instruction: include a section ONLY when posting has real, specific content for it. It does have schedule info, so we can include a Schedule section. Pay: not mentioned, so omit. Benefits: present, include Benefits section. We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO etc. There's none. We need to use

for section headings. Use

• for any list of duties/requirements/benefits. Use

  for prose. We need to preserve all substantive information. So we need to capture location/hybrid schedule, company description, position overview, responsibilities broken into subcategories? The responsibilities are listed with headings: IT Leadership & Strategy, Corporate IT Operations, Security & Compliance Partnership, End-User Experience & Support, Vendor, Asset & SaaS Management. Those could be subheadings? But we only allowed

  for section headings. Could we use

  for each of those? The instruction: use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests those are typical sections, but we can also use

  for other headings? Probably we should stick to those standard headings; but we can also embed subheadings as

  ? Not allowed? The instruction only says use

  for section headings (list). It doesn't forbid other headings, but to be safe we can use

  for main sections and within Responsibilities we can use

  • with paragraphs describing each area. Could also use inside li. We need to include all responsibilities details. Let's extract: IT Leadership & Strategy: - Define and execute Aravo's IT roadmap, aligning with company growth objectives, business strategy and operational needs while building stakeholder buy-in - Lead, develop, and mentor a small, high-impact IT team (helpdesk, systems, IT ops) - Establish and track SLAs, KPIs, and user satisfaction metrics, driving accountability and continuous improvement - Drive tool standardization and rationalization, ensuring we are continuously consolidating toolsets and optimizing the technology portfolio - Own IT budgeting, forecasting, vendor management, and strategic resource planning - Establish IT operating standards, processes, and governance that support the company's growth and evolving business needs - Serve as the senior IT leader and strategic partner to executive and cross-functional leadership Corporate IT Operations: - Own the strategy and operational management of core internal systems, including license management - Ensure reliable, scalable onboarding/offboarding processes and lifecycle management - Maintain high availability, performance, and reliability of internal systems - Support a hybrid/remote workforce across multiple locations with effective endpoint, identity, and access strategies - Establish scalable operational processes and controls that enable IT to support continued organizational growth Security & Compliance Partnership: - Partner with Security and Engineering to support audit and customer-driven compliance requirements - Enforce identity, access control, and endpoint security policies - Establish governance for onboarding AI solutions and usage that adhere to proper security and data practices - Support audits, evidence collection, and vendor security reviews - Drive security awareness and best practices across employees - Partner with Security and Engineering leadership to continuously strengthen the company's overall security and compliance posture End-User Experience & Support: - Own the IT support function with a focus on responsiveness, quality, scalability, and automation - Deliver a seamless employee experience across onboarding, support, and tooling - Continuously improve documentation, self-service, and internal processes - Establish a culture of service excellence and accountability across the IT function Vendor, Asset & SaaS Management: - Own the SaaS application portfolio, licensing strategy, and cost optimization - Track and manage IT assets and lifecycle (procurement → retirement) - Negotiate vendor contracts and manage third-party relationships - Drive strategic vendor evaluation and consolidation to optimize cost, security, functionality, and employee experience Requirements: - 12+ years of experience in IT, with 5+ years in a leadership role - Strong hands-on experience with modern IT stack, including AI tools - Automating user onboarding and offboarding with auditability and traceability - Experience supporting compliance frameworks such as Microsoft SSPA, SOC1, and SOC 2 - Support FedRamp related activities and compliance - Proven ability to operate both strategically and hands-on - Strong project management and cross-functional collaboration skills - Experience in a SaaS or cloud-first company (80-500 employees ideal) - Experience scaling IT processes in a high-growth environment Preferred Skills: - Familiarity with zero trust security principles - Exposure to customer-facing security or audit requirements Key Competencies: - Hands-on leadership with a "roll up your sleeves" mindset - Self-starter with entrepreneurial attitude towards managing everything IT - Strong operational discipline and attention to detail - Ability to prioritize effectively in a lean environment - Clear communication with both technical and non-technical stakeholders - Customer-first mindset Why Join Us: - At Aravo Solutions, Inc., we offer a dynamic and inclusive work environment where employees are encouraged to innovate, grow, and make a meaningful impact. - We provide competitive compensation and benefits packages, opportunities for professional development, and the chance to work alongside industry experts on cutting-edge projects. Benefits: - 100% Employer Paid Medical Insurance options for the Employee and Family - Paid Maternity and Paternity Leave - Life and AD&D Insurance - Long-Term Disability Insurance - 401K with Company Matching - Equity Participation - 4 Weeks of Vacation - Fully Stocked Kitchens - Company-Sponsored Charitable Day of Giving Events - Aravo Solutions Inc. is registered as an employer in many, but not all, states. If an applicant is not in or able to work from a state where Aravo Solutions Inc. is registered, they may not be eligible for employment. The eligible states include: FL, GA, MA, MO, NC, NH, NV, OR, PA, SC, TN, TX, and UT Location/Hybrid schedule: - Location: Hybrid- Employees will be required to work out of the nearest office location 2-3 days a week and for quarterly meetings 1-4 times annually. Travel may also be expected as needed. We need to include location/hybrid schedule maybe under Schedule section. We also have company description at start: "Aravo Solutions, Inc., provides leading third-party risk management (TPRM), ESG, and vendor lifecycle management solutions powered by intelligent automation software and designed to meet the needs of TPRM teams at Global 2000 enterprises. At Aravo, we believe that in an increasingly interconnected world, managing risk is a critical pillar of global resilience. Traditional, manual approaches to TPRM can no longer keep pace with today's scale and speed of disruption. That's why we have pioneered an Intelligence-First™ approach. Trusted by millions of third-party users in 195+ countries, Aravo provides guidance for the most complex third-party networks in the world, helping them mitigate risk, build business resilience, and protect their reputations. We are fundamentally redesigning how organizations see, understand, and act on risk by embedding AI directly into the core of their workflows. Joining Aravo means working at the forefront of AI in TPRM and collaborating with a team that views AI as a partner, not a replacement. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of third-party risk management!" That could go under About the role or maybe a general description. We'll put under About the role. Position Overview: "Aravo is seeking a hands-on, strategic Director of IT to lead and scale our internal IT function. This role will own corporate IT and business systems strategy and operations while partnering closely with Engineering, Security, Finance, and HR teams to support a growing, distributed SaaS organization. This leader will balance day-to-day operational excellence with forward-looking strategy and transformation, ensuring our systems, tools, processes, and IT capabilities scale efficiently with the company as it grows." That could be part of About the role or separate. We'll incorporate into About the role. Now construct HTML:

    About the role

    ... company description + position overview ...

    Responsibilities

    • IT Leadership & Strategy: ...
    ... etc. But we need to keep each responsibility as separate li? Could group subpoints inside li using
    • nested? The instruction: Use
      • for any list of duties/requirements/benefits. So we can have top-level
        for responsibilities, each
        • containing a heading and then nested
          for subpoints. That is acceptable. Similarly for Requirements: top-level
          with each requirement as
          • . Preferred skills maybe separate
            under Requirements? Could be separate section Preferred Skills? Not required but we could include under Requirements as a sublist. Key Competencies maybe as Skills section? Could be Skills heading. The instruction list includes Skills as possible heading. We'll create a Skills section for Key Competencies. Why Join Us maybe not needed as separate section? Could be part of About the role? But we have Benefits separate. Why Join Us is more about culture; we could incorporate into About the role or maybe a separate section "Why Join Us"? Not in allowed headings list but we could still use

            for it? The instruction says use

            for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exhaustive; we could still use other headings but better to stick to those. Why Join Us content could be merged into About the role or Benefits? It's about work environment; we could add to About the role. Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits, Schedule. We'll not include Qualifications separate (covered in Requirements). Pay omitted. Now craft HTML. Let's write About the role paragraph combining company description and position overview. Company description paragraph: "Aravo Solutions, Inc., provides leading third-party risk management (TPRM), ESG, and vendor lifecycle management solutions powered by intelligent automation software and designed to meet the needs of TPRM teams at Global 2000 enterprises. At Aravo, we believe that in an increasingly interconnected world, managing risk is a critical pillar of global resilience. Traditional, manual approaches to TPRM can no longer keep pace with today's scale and speed of disruption. That's why we have pioneered an Intelligence-First™ approach. Trusted by millions of third-party users in 195+ countries, Aravo provides guidance for the most complex third-party networks in the world, helping them mitigate risk, build business resilience, and protect their reputations. We are fundamentally redesigning how organizations see, understand, and act on risk by embedding AI directly into the core of their workflows. Joining Aravo means working at the forefront of AI in TPRM and collaborating with a team that views AI as a partner, not a replacement. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of third-party risk management!" Position overview: "Aravo is seeking a hands-on, strategic Director of IT to lead and scale our internal IT function. This role will own corporate IT and business systems strategy and operations