Director, IT Operations

We need to output only HTML fragment, using

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Also Pay and Schedule if present. We must not repeat job title. Must preserve all substantive info, remove boilerplate like EEO, ADA, application deadline? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we should remove "APPLICATION DEADLINE: October 1, 2026", "AMERICANS WITH DISABILITIES ACT (ADA): ..." and "Jostens is an Equal Opportunity Employer..." and "California Privacy Policy". Also remove "ALL ABOUT TECHNOLOGY:" maybe part of description? It's about the technology org; it's substantive? It describes the technology organization; we might keep as part of About the role? It's not directly about the role but about the org. Might be considered relevant. However we need to preserve all substantive information; but we can fold into About the role or maybe a separate section like "About the Technology Organization". But headings limited to given list; we can include under About the role or Responsibilities. Probably include in About the role. We need sections only when posting has real specific content. We have content for About the role (the first paragraph about you). Responsibilities (the "YOU WILL:" list). Requirements/Qualifications/Skills (the "YOU HAVE:" list). Benefits (the "LOVE WHERE YOU WORK:" list). Pay (salary range). Schedule (hybrid schedule). Also maybe "About Us" could be considered but not in headings list; we could incorporate into About the role or maybe omit as not required heading. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should only use those headings. We can include About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Must not create sections with filler. Ensure each has content. Let's extract content. About the role: The introductory paragraph: "You will direct and execute the operational and tactical delivery of IT infrastructure and technology services aligned to enterprise strategy. You are responsible for managing core IT operations, ensuring reliability, performance, and scalability of systems, and supporting the implementation of technology initiatives that enable the organization’s business objectives. You are directly responsible for the IT Operations department, which includes Network Engineering; Systems Engineering (Windows, UNIX); Data Services (DBAs); Systems Administration; Service Desk; Network Operations Center; and Sales Support Technology." Also maybe include "ALL ABOUT TECHNOLOGY:" description? That is about technology org; could be part of About the role. We'll include after that paragraph. Responsibilities: The list under "YOU WILL:" each bullet. Let's capture: - Provide director level input into Information Technology Strategic Planning - Translate IT strategic vision into operational plans and measurable service outcomes - Participate in long- and short-range planning and directing of operational activities - Lead in the execution of the IT governance process - Implement overall IT governance and oversee adherence to policies and procedures - Establish and maintain an infrastructure and operations roadmap focused on reducing complexity, increasing agility, emphasizing re-usability, and adhering to cost effective management - Serve as technical and operational consultant to leadership and business managers - Advise on technical strategies and translate business requirements into operational solutions - Support vendor and consultant engagement; perform research and analysis and prepare reports, proposals and recommendations - Understand and evaluate the applicability of new technical developments in area of information systems, office service and office automation equipment and software - Keep informed on industry trends and emerging technologies that can serve as a competitive advantage or threat - Maintain technological knowledge on a broad variety of topics and skills, including data and application integration, cloud infrastructure, operations automation and security - Provide direction and leadership to Technology Team - Provide administrative direction and coordination of departmental activities - Assist in the preparation, development and administration of departmental expenditure and revenue budgets - Monitor, coordinate and support internal communication and activities to ensure effective service delivery - Drive operational excellence through service management, incident/problem/change management, and continuous improvement Requirements: maybe the "YOU HAVE:" list includes qualifications and skills. We need separate sections for Requirements, Qualifications, Skills. The instruction says use those headings if content exists. We need to split the "YOU HAVE:" into appropriate categories. Let's parse: "YOU HAVE: - 4-year degree or higher in related technical and business areas - A minimum of 7 years of technology experience and related management experience - Understanding of project management methodologies and tools, and a strong knowledge of applicable business areas, the supporting technology architecture, and applicable processes - Strong knowledge of relevant applications and development life cycles, general knowledge of professional services vendors, and tools and experience overseeing geographically distributed and culturally diverse workgroups - Strong understanding of IT infrastructure and IT service management (incident/problem/change) practices - A broad understanding of general business and management practices and system design techniques and controls - Strong influencing/negotiation skills, excellent written and verbal communication skills, knowledge of business and technology trends and strong interpersonal/Leadership, initiative and innovation - Demonstrated ability to identify, establish and track key performance metrics and key indicators and to prepare reports and analyses for management review and action - Analytical orientation, with demonstrated ability to organize and structure detailed information and to identify and analyze key trends" We need to map to Requirements, Qualifications, Skills. Typically Requirements: education, years experience. Qualifications: maybe understanding of project management, knowledge of applications, IT infrastructure understanding, business practices. Skills: influencing/negotiation, communication, leadership, analytical, etc. We'll split accordingly. Requirements: - 4-year degree or higher in related technical and business areas - Minimum of 7 years of technology experience and related management experience Qualifications: - Understanding of project management methodologies and tools, and a strong knowledge of applicable business areas, the supporting technology architecture, and applicable processes - Strong knowledge of relevant applications and development life cycles, general knowledge of professional services vendors, and tools and experience overseeing geographically distributed and culturally diverse workgroups - Strong understanding of IT infrastructure and IT service management (incident/problem/change) practices - A broad understanding of general business and management practices and system design techniques and controls Skills: - Strong influencing/negotiation skills, excellent written and verbal communication skills, knowledge of business and technology trends and strong interpersonal/Leadership, initiative and innovation - Demonstrated ability to identify, establish and track key performance metrics and key indicators and to prepare reports and analyses for management review and action - Analytical orientation, with demonstrated ability to organize and structure detailed information and to identify and analyze key trends Benefits: from "LOVE WHERE YOU WORK:" paragraph. Let's extract: - Competitive healthcare (health, dental, vision, coverage) plus voluntary benefits including home and car insurance, pet insurance, flexible spending account, amongst many more. - 401K plan with immediate vesting, so you can start saving for retirement right away. - Hybrid schedule with on-site work 3 days a week (but schedule also separate). - Accrued paid time off and company paid holidays. - For Washington residents: 13 vacation days, 8 paid sick leave, 11 company paid holidays, and family paid leave. - Tuition reimbursement after 6 months of service. - Pay transparency: salary range $140,000 to $180,000 with annual bonus eligibility (but Pay separate). We'll keep benefits as those non-pay/schedule items. Pay: salary range $140,000 to $180,000 with annual bonus eligibility. Schedule: hybrid schedule with on-site work 3 days a week. We should not duplicate schedule in benefits. Now produce HTML fragment with

headings and

• for lists,

  for prose. We need to ensure we don't include any boilerplate like application deadline, ADA, EEO, privacy policy. Let's craft. Structure:

  About the role

  You will direct and execute the operational and tactical delivery of IT infrastructure and technology services aligned to enterprise strategy. You are responsible for managing core IT operations, ensuring reliability, performance, and scalability of systems, and supporting the implementation of technology initiatives that enable the organization’s business objectives. You are directly responsible for the IT Operations department, which includes Network Engineering; Systems Engineering (Windows, UNIX); Data Services (DBAs); Systems Administration; Service Desk; Network Operations Center; and Sales Support Technology. ALL ABOUT TECHNOLOGY: Our Technology organization combines planning, analysis, and development in combination with both enterprise retail and manufacturing platforms as well as custom development using primarily Java, web services, and web application frameworks like ReactJS/NodeJS. The Technology organization manages priorities through a centralized quarterly planning in close collaborative with business decision-making and strategy, directly supporting leadership in Marketing, Sales, Digital & Operations. Delivery is managed through typically an agile, two-week scrum or Kanban methodology leveraging a suite of Atlassian products. The Technology teams are structured organizationally to focus on key platforms and the business units that they. Though the utilization of best-in-class technical software, such as AWS, Tableau, SAP BPC, Oracle EBS, Salesforce, & Microsoft 360, you will get to play a critical role in determining technology solutions that steer our business. Jostens allows for a hybrid work setting that focuses on creating professional and personal development.

  But note: The "ALL ABOUT TECHNOLOGY:" includes some incomplete sentence: "The Technology teams are structured organizationally to focus on key platforms and the business units that they." It's cut off; but we must preserve as is. We'll keep. Now Responsibilities:

  Responsibilities

  • Provide director level input into Information Technology Strategic Planning
  • Translate IT strategic vision into operational plans and measurable service outcomes
  • Participate in long- and short-range planning and directing of operational activities
  • Lead in the execution of the IT governance process
  • Implement overall IT governance and oversee adherence to policies and procedures
  • Establish and maintain an infrastructure and operations roadmap focused on reducing complexity, increasing agility, emphasizing re-usability, and adhering to cost effective management
  • Serve as technical and operational consultant to leadership and business managers
  • Advise on technical strategies and translate business requirements into operational solutions
  • Support vendor and consultant engagement; perform research and analysis and prepare reports, proposals and recommendations
  • Understand and evaluate the applicability of new technical developments in area of information systems, office service and office automation equipment and software
  • Keep informed on industry trends and emerging technologies that can serve as a competitive advantage or threat
  • Maintain technological knowledge on a broad variety of topics and skills, including data and application integration, cloud infrastructure, operations automation and security
  • Provide direction and leadership to Technology Team
  • Provide administrative direction and coordination of departmental activities
  • Assist in the preparation, development and administration of departmental expenditure and revenue budgets
  • Monitor, coordinate and support internal communication and activities to ensure effective service delivery
  • Drive operational excellence through service management, incident/problem/change management, and continuous improvement
  Requirements:

  Requirements

  • 4-year degree or higher in related technical and business areas
  • A minimum of 7 years of technology experience and related management experience
  Qualifications:

  Qualifications

  • Understanding of project management methodologies and tools, and a strong knowledge of applicable business areas, the supporting technology architecture, and applicable processes
  • Strong knowledge of relevant