Director, Intelligence and Information Operations

Role Overview

This position reports to the Vice President, Operations. The Global Rescue Intelligence Operations Department collects, analyzes, and distributes near real-time information to our members via a proprietary digital information distribution platform. The Director leads the department via Manager-led teams in New Hampshire, Puerto Rico, and the Philippines.

Responsibilities

• Set the conditions for teams of intelligence analysts to collect, analyze, and distribute information pertinent to our membership base 24/7
• Integrate the intelligence operations department in a manner that supports the internal customers in the Medical and Security Operations Departments
• Ensure positive relationships are built with other internal customers of intelligence products: enterprise sales, consumer sales, IT, marketing, account management
• Understand and adhere to company financial requirements to include strict utilization of assigned budget
• Lead efforts in conjunction with IT and Marketing Departments for constant upgrades and modernization efforts for proprietary information distribution systems
• Guide and implement initiatives to leverage artificial intelligence assets to make Global Rescue’s intelligence products best in class
• Ensure all recurring country reports are updated and distributed in a timely manner
• Other Intelligence leadership duties as assigned

Qualifications

• 20+ years of service in an intelligence function in the US military
• 3-5 years of post-military job experience, with experience outside of government or defense industry preferred
• Previous experience leading large organizations
• Previous experience providing intelligence and information products to large, complex organizations
• Tech-savvy and able to interface daily with a large and sophisticated IT development team
• Prepared and willing to lead AI integration efforts in the department
• Prepared and willing to work closely with sales and marketing teams
• MBA preferred
• Strong English language skills, familiarity with a second language preferred

Culture

The overall ethos is “no job too big or too small;” this is a place where you need to be prepared to roll up your sleeves and get things done no matter your title. The culture of the office is fast-paced, collaborative, and mission focused on making a difference.

Location

LOCATION: Manchester, NH, or Dorado, PR, office-based

Compensation

RELOCATION: assistance provided

COMPENSATION: salary based on experience + bonus + benefits