Director, Intake & Transition Services

About the role

Responsible for coordinating all agency intake and promoting client transitions to more independent living. Reports to the Senior Director for Residential Programs. Located in Manhattan.

Responsibilities

• Reviews applications, sets up screenings, presents referrals to agency teams and recommends admissions in accordance with agency policy.
• Aids and assists referral sources to other housing providers if applicants do not meet ACMH admission criteria.
• Serves as the liaison to all agency programs in regards to admissions and internal transfers.
• Provides consultation to program staff on opportunities for transition to more independent settings.
• Assists with identifying eligible applicants for CORE & Respite programs as well as other non-residential ACMH services.
• Interprets the agency’s programs and maintains liaison with hospitals, outpatient clinics and rehabilitation programs, shelters and drop-in centers for the homeless.
• Maintains and disseminates internal vacancy memo to report on status of tours, admissions, internal transfers, discharges and census.
• Maintains waitlist of applicants for programs.
• Maintains client census reports and reports regularly to City and State agencies on admissions, discharges, vacant unit status, and leaves of absence.
• Manages post-discharge survey and outcomes management system.
• Facilitates quarterly transition meetings for all agency programs.
• Facilitates Centralized Intake meetings.
• Supervises Transition Specialists.
• Recommends measures to evaluate and improve the quality of program services.
• Attends in-service training as requested by supervisory personnel.
• Serves as “Qualified Mental Health Specialist”.
• Duties as assigned by supervisor.

Requirements

M.A. in the field of psychology or an analogous field or B.A. with significant experience in the field.

Pay

Salary: $85,000 - $90,000 commensurate with experience, plus generous benefits.

Schedule

Mondays through Fridays (9:00am-5:00pm)