Director Insights & Performance Analytics

Job Purpose The Director Insights & Performance Analytics is responsible for turning analytics outputs into actionable commercial insights, building the visualization and reporting layer that disseminates these insights across the organization, and ensuring they are reflected in the commercial strategy. The role sits at the intersection of the core analytics function, the field organization, and senior commercial leadership, translating complex datasets (claims, EHR, payer, script, marketing engagement, …) into a clear narrative on patient dynamics, HCP behavior, and launch performance. Your profile Major Accountabilities Insights generation & patient journey analyticsPatient journey insights: Extract and synthesize insights from patient journey analyses, leveraging claims, EHR, payer, script, and other relevant datasets, in close collaboration with the core analytics teamInsight translation: Translate analytical outputs into clear, decision-ready narratives for key stakeholders across commercial, medical and senior company leadershipUnified data view: Connect findings across data sources to build a unified view of HCP behavior, patient flow, and market dynamicsBusiness intelligence (BI) reporting & launch-trackingBI reporting layer: Lead the implementation of the company's BI reporting layer, including the underlying data flows, governance, and end-user dashboardsLaunch tracking dashboards: Build and maintain field-activity and launch performance dashboards tailored to commercial leadershipSegmentation, targeting & field deploymentHCP & patient segmentation: Contribute to the design and refresh of HCP and patient segmentation, in close partnership with the Marketing teamTargeting & tiering models: Refine and update HCP targeting, tiering, and call frequency models, incorporating new dataset updates and qualitative inputs from the field teamTerritory design: Refresh territory alignment in line with the latest HCP tiering, ensuring balanced workload, opportunity coverage, and field deployment efficiencyField feedback loop: Establish a structured mechanism to incorporate field intelligence into targeting and tiering refinements over timeAOR data & performance trackingAOR data oversight: Manage the AOR partnership from a data perspective, ensuring an adequate level of control and transparency over key data streamsMarketing investment analytics: Oversee the analytics on marketing dollar allocation across channels and the resulting performance/ return Job Requirements Education: Bachelor’s degree required Advanced degree (MSc, MBA, PhD, PharmD, or MD) strongly preferred Experience: 6+ years of experience in pharmaceutical/biotech commercial analytics, with direct exposure to launch analytics strongly preferredProven track record in HCP segmentation, targeting, tiering, call planning, and territory designHands-on experience designing and implementing BI reporting layers and launch tracking dashboards (e.g., Tableau, Power BI)Experience managing agency or vendor partnerships from a data and performance accountability standpointLaunch experience in Immunology or specialty/biologic products is a plus Skills/knowledge/behavioural competencies: Deep familiarity with U.S. healthcare datasets (claims, EHR, payer, script, specialty pharmacy, and others) and how to combine them to generate actionable insightsStrong ability to translate complex analytics into clear narratives and executive-ready materialsStrong strategic thinking, analytical rigor, and stakeholder management skillsExceptional communication skills, with experience presenting to senior commercial leadership Why us? An exciting job opportunity awaits you! MoonLake is a dynamic and innovative company pushing the boundaries of possibility, and we are looking for passionate individuals to join our stellar team. What we offer: Learning Environment: An opportunity to learn and grow alongside experienced professionals in a supportive and innovative biotech environment. Impactful Work: Contribute to ground-breaking projects that have the potential to transform global healthcare. Flexibility and Balance: Enjoy a healthy work-life balance while making meaningful contributions to our team. Career Growth: A clear path for career progression, with the chance to take on more responsibilities as you develop your skills. About Us MoonLake Immunotherapeutics is a clinical-stage biopharmaceutical company unlocking the potential of sonelokimab, a novel investigational Nanobody® for the treatment of the inflammatory disease, to revolutionize outcomes for patients. We continue to make significant progress in our Global Clinical Development Programs. The company’s focus is on inflammatory diseases with a major unmet need, including hidradenitis suppurativa and psoriatic arthritis – conditions affecting millions of people worldwide with a large need for improved treatment options. MoonLake was founded in 2021 and is headquarted in Zug, with hubs in Cambridge & Porto. Further information is available at www.moonlaketx.com