Director, Inpatient Services
About the role
The Director of Inpatient Services at Central Carolina Hospital plays a vital leadership role in overseeing ICU, Med/Surg, Dialysis, and Telemetry services. This position directly impacts patient outcomes and clinical excellence across multiple service lines.
Responsibilities
Develops and implements departmental goals, plans, and standards consistent with clinical, administrative, legal, and ethical requirements of the organization.
Directs and evaluates departmental operations across ICU, Med/Surg, Dialysis, and Telemetry, including patient care delivery, information technology, service level determination, and complaint management to achieve performance and quality objectives.
Plans, monitors, and manages staffing activities, including hiring, orientation, evaluations, disciplinary actions, and ongoing staff development.
Prepares, monitors, and evaluates departmental budgets to ensure operations remain within allocated funding; coordinates and oversees internal and external audits.
Creates and fosters an environment that encourages professional growth and continuous improvement.
Integrates evidence-based practices into departmental operations and clinical protocols, with a strong focus on critical care excellence.
Ensures compliance with all regulatory and accreditation requirements, including HIPAA and other healthcare standards.
Oversees sensitive and confidential information in alignment with organizational policies and business office standards.
Provides leadership and direction to staff, including planning, assigning, and reviewing work; hiring, developing, and managing performance.
Requirements
Bachelor's degree in a related field preferred; applicable experience may be considered in lieu of formal education.
Current North Carolina or compact state RN license required.
BLS and ACLS certifications required.
Skills & Abilities
Strong critical thinking, decisive judgment, and the ability to work with minimal supervision.
Demonstrated leadership experience in ICU or critical care settings required.
Ability to manage complex, multi-unit operations and lead diverse clinical teams across ICU, Med/Surg, Dialysis, and Telemetry.
Business mathematical skills with ability to compute rates, ratios, and percentages.
Moderate computer proficiency including email, word processing, spreadsheets, and data entry.
Strong communication skills with the ability to address complex issues, resolve sensitive situations, and motivate teams.
Ability to manage varied and complex problems using established practices and sound judgment.
Demonstrated ability to plan, organize, and oversee multiple projects simultaneously.
Ability to interpret regulations, apply policies, and ensure compliance with healthcare standards.
Physical & Work Environment Requirements
Ability to sit, stand, walk, bend, and lift up to 20 lbs as required.
Repetitive motion required for computer use; must possess required vision abilities.
Works in both office and hospital environments with potential exposure to healthcare-related hazards, including biohazardous materials.
Minimal overnight travel (up to 10%).
Why join us
We offer comprehensive benefits including multiple levels of medical, dental, and vision coverage, life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and generous paid time off. Additionally, we provide financial protection, professional development, employee well-being programs, and opportunities for career advancement.