Director II, Global Payroll

InComm Payments is a pioneer in the payment (FinTech) industry with over 30 years of experience, a team of 3,000+ employees across 35 countries, and 400+ global technical patents. We partner with leading brands and merchants worldwide, focusing on innovation, quality, and employee growth.

About the Role

Directs the daily and strategic operations of the organization’s international payroll services function. Ensures pay is processed on time, accurately, and in compliance with government regulations at state, federal, and international levels. Responsible for the productivity and development of the international payroll services team.

Responsibilities

• Strategic planning, direction, and goal setting for the department and functional area in collaboration with senior management.
• Establish policy, practice, and procedure around pay practices that have a significant impact on the organization.
• Oversee all payroll, payroll tax, time & attendance, and shadow payroll.
• Drive high performance, strong customer focus, and service-oriented culture.
• Define, implement, maintain, and continuously enhance standard operational processes/procedures.
• Monitor customer and user needs, expectations, and key business drivers.
• Recruit, train, and develop talent and resources within the department.
• Coordinate and consult with external service providers and monitor their performance against respective SLAs.
• Identify and recommend updates to payroll processing software, systems, and procedures.
• Implement, maintain, and review payroll processing systems to ensure timely and accurate processing of payroll transactions.
• Manage special HR projects including M&A, payroll transformation/integration, carve-ins, and carve-outs.
• Facilitate and oversee payroll audit activities.
• Manage escalations.
• Specific duties may vary depending upon departmental requirements.

Requirements

• Bachelor’s degree in Business Administration, Accounting, Human Resources, or related field.
• 10 years of demonstrated domestic and international payroll/management experience.
• Demonstrated proficiency with HRIS/Payroll systems knowledge; experience with Workday, UKG, and/or ADP/Celergo preferred.
• Demonstrated proficiency with MS Office tools, especially Excel.

Skills

• Demonstrated professional judgment and problem-solving competence, including troubleshooting abilities.
• Professional maturity and ability to manage confidential information.
• Ability to identify strengths and areas for improvement in team members to manage, develop, and produce the best possible results in team performance.
• Strong customer service focus.
• Collaborative approach to cross-functional and payroll-adjacent projects and workstreams.
• Ability to transfer and apply knowledge in various contexts.