Director, Human Resources Operations

Responsibilities

• Lead and develop on-site plant HR teams as they drive HR initiatives at their manufacturing plants.
• Guide and collaborate with operations leadership to build strong relationships with labor-management committees.
• Serve as the HR leader for contract negotiations, strategy development, and guidance on labor contract disputes.
• Monitor and coordinate employee relations issues, corrective actions, performance improvement plans, and EEO matters with company leaders to ensure timely and effective resolution.
• Responsible for compliance with the collective bargaining agreements across all union locations.
• Guide the HR teams regarding disciplinary actions, employee and applicant appeals, and grievances.
• Develop and administer HR policies, procedures, and processes.
• Train and communicate with plant HR managers and employees.
• Partner with plant operations to review organizational structure and compensation programs, including position compensation analysis in partnership with the Director, HRIS, Benefits & Compensation.
• Serve as the liaison between corporate HR functions and plant operations, ensuring consistent communication and alignment on updates and process changes.
• Propose and develop programs to increase employee engagement and satisfaction, supporting employee retention.
• Collaborate with the HR team to develop and recommend hiring and retention strategies that improve employee engagement.
• Conduct confidential investigations into employee relations concerns and complaints, seeking guidance from HR leadership or legal counsel as needed.
• Use systems and tools to provide administrative support, act as a liaison between employees and HR, and ensure accurate completion and collection of required documentation for compliance.
• Evaluate department initiatives against established goals and recommend innovative approaches to improve efficiency and service.
• Ensure compliance with all employment laws.
• Apply industry best practices and current trends in decision-making.
• Build strong relationships with diverse stakeholders and manage competing priorities across departments.
• Partner with plant leadership on workforce planning and actions necessary to ensure proper staffing levels.

Qualifications

• Bachelor's degree in Human Resource Management or related field.
• PHR or SPHR certification is preferred.
• 10+ years of previous experience in labor relations is required.
• Experience in employee relations, performance management, workers’ compensation, FMLA, employment law, planning, and project management is required.
• 5+ years of experience in a leadership position, managing in a matrix environment at multiple locations is a plus.
• Heavy experience working in a manufacturing environment is preferred.
• Project Management experience is required.
• Proven experience with workforce planning is required.