Director, Human Resources – MEDVET Caribbean Operations

About the role

The Director, Human Resources – MEDVET Caribbean Operations is a key HR leadership role responsible for advancing the people strategy for MEDVET’s Caribbean and US-based operations. Based in South Florida, this leader serves as a visible, hands-on HR partner to institutional and segment leadership while directly leading HR Generalists across St. Maarten, St. Kitts, and Barbados.

Responsibilities

• Implement practical and measurable HR strategies aligned with MEDVET’s institutional priorities, Covista’s enterprise-first operating model, and the MEDVET future-state organizational direction.
• Develop trusted partnerships with institutional leaders, faculty, and HR teams across multiple campuses, serving as a visible and strategic HR partner while recognizing and adapting to the unique culture, operating environment, workforce dynamics, and leadership priorities of each institution.
• Serve as a trusted advisor to institutional leadership, academic leaders, faculty managers, and HR teams on talent strategy, organizational effectiveness, workforce planning, employee relations, leadership development, and colleague engagement matters.
• Lead local execution of OHI action planning, including evaluating survey results, identifying priority themes, partnering with leaders on action plans, and supporting accountability through ongoing follow-up.
• Advance culture and engagement initiatives that reinforce strategic clarity, role clarity, performance transparency, accountability, and enterprise mindset across MEDVET teams.
• Facilitate leadership conversations, colleague engagement sessions, cultural events, and campus outreach activities that strengthen connection, trust, and visibility across locations.
• Use feedback channels and workforce insights to help leaders understand employee sentiment and respond with practical, sustainable actions.
• Drive execution of Covista’s Connected Performance process, including the 70/30 What/How framework, performance calibration, leader coaching, and quality review of performance narratives and ratings.
• Provide consultation on job design, role scope, workforce planning, and organizational structure to ensure positions are aligned with business needs and organizational design principles; partner with Talent Acquisition and local HR teams throughout the recruitment, selection, and hiring process.
• Partner with institutional Finance teams, business leaders, and Total Rewards to support salary planning, promotional increases, recruitment compensation recommendations, workforce budgeting, and strategic talent investment decisions, balancing market competitiveness, internal equity, and budget stewardship.
• Design and facilitate practical leadership and management training across Caribbean campuses and US-based MEDVET teams.
• Build local manager capability in performance management, feedback, coaching, employee relations fundamentals, change leadership, and enterprise-first decision-making.
• Partner with leaders and HR colleagues to identify learning needs and develop scalable tools, guides, and facilitation approaches that strengthen leadership consistency.
• Support development of HR Generalists and business leaders by modeling effective facilitation, coaching, and consultative HR practices.
• Partner with HR Centers of Excellence and HR Operations to ensure major enterprise processes are executed consistently and effectively across MEDVET.
• Promote use of Covista HR tools, systems, and service channels, including askHR resources, HR technology platforms, and standardized processes.
• Identify opportunities to simplify and improve HR workflows, reduce ambiguity, and strengthen process integrity across local and centralized HR support models.
• Support responsible adoption of AI-enabled resources and technology-driven practices that improve efficiency, communication, and manager self-service while maintaining appropriate confidentiality and governance.
• Provide sound HR guidance on complex employee relations matters, policy interpretation, performance concerns, and workplace issues in partnership with Legal, Employee Relations, and HR Centers of Excellence as appropriate.
• Ensure HR practices comply with applicable policies, standards, and employment requirements across multiple jurisdictions.
• Lead and support change initiatives, including organizational restructuring, role clarity efforts, leadership transitions, and communications that require thoughtful people planning and execution.
• Maintain a high degree of confidentiality, judgment, and professionalism when managing sensitive colleague, leadership, and organizational matters.
• Lead, coach, and develop three HR Generalists supporting MEDVET operations in St. Maarten, St. Kitts, and Barbados, fostering a collaborative and high-performing regional HR team.
• Set clear expectations, priorities, and operating rhythms for the regional HR team, ensuring strong alignment with MEDVET priorities and Covista HR standards.
• Absess team performance and potential, provide timely coaching and feedback, and build capability and accountability through ongoing development, partnership and succession planning efforts that strengthen HR capability and service delivery.
• Ensure HR initiatives, communications, and processes are coordinated across Caribbean and US-based MEDVET teams with consistency, clarity, and accountability.

Qualifications

• Bachelor’s degree required.
• Master’s degree preferred.
• Senior Professional in Human Resources (SPHR) or SHRM-SCP preferred.
• 8–10+ years of broad-based HR experience across multiple HR disciplines required.
• Experience leading HR support in multi-site, matrixed, and multi-jurisdictional environments required.
• People leadership experience required, including coaching and developing HR team members.
• Demonstrated experience in Learning and Development, training facilitation, leadership development, and culture or engagement initiatives strongly preferred.
• Experience partnering with Centers of Excellence, HR Operations, Talent Acquisition, Total Rewards, Legal, and Employee Relations preferred.
• Experience using HR systems, data, dashboards, and technology-enabled tools to improve HR execution preferred.