Director, Human Resources

About the Role

We are seeking an experienced HR Director to partner with executive leadership, leverage workforce insights to solve business challenges, support organizational effectiveness, and lead change initiatives that enhance employee and organizational performance. In this role, you will build strong partnerships across the organization, lead HR operations and talent initiatives, champion employee engagement and inclusion, and coach leaders through organizational change. As a trusted advisor and change agent, you will translate business priorities into practical people solutions that drive performance, continuous improvement, and a positive employee experience.

Responsibilities

• Utilize HR and business analytics to drive data-based solutions.
• Supervise the complex qualitative and quantitative analyses of financial and workforce data.
• Create, gather, analyze, scrub, and share human resource and business indicators to identify areas of concern or improvement.
• Analyze trends over differing data sets and time periods, making recommendations to address deficiencies and better support the business and HR.
• Report outcomes to all applicable stakeholders and customers, sharing best practices.
• Continuously hone skills and upgrade business acumen to stay abreast of industry trends.
• Demonstrate capabilities and professional knowledge, assimilating new knowledge effectively.
• Communicate expectations with business, operational, and HR partners while promoting a collaborative atmosphere.
• Perform in accordance with system-wide competencies/behaviors, taking a proactive approach to anticipate and solve issues.
• Engage leaders on change management, providing tools to communicate efficiently and effectively to achieve buy-in.
• Lead and manage local and/or organization-wide committees focused on projects that advance organizational goals.
• Prepare reports on project outcomes, benefits, and actionable steps.
• Assist senior leaders with improving organizational performance, including recommending coaching, mentoring, and training for leaders.
• Oversee operations of the HR department (employee relations, recruitment, or both), ensuring efficient day-to-day task management.
• Drive staff to be proactive and solution-based, motivating them to seek both short- and long-term solutions.
• Establish and maintain relationships with senior business and HR partners to assess needs and develop tactical plans.
• Drive and champion inclusion efforts and cultural improvement initiatives within the customer base.
• Recognize areas of need and devise strategies to lead changes in these areas.
• Create employee engagement initiatives to foster a positive employee experience.
• Establish and foster a professional climate aligned with the organization’s mission, vision, values, and goals.
• Act as a change agent, utilizing solution-based thinking to lead projects and committees supporting business and HR transformation.
• Contribute to the development of strategies to support implementation of initiatives, achieving buy-in from stakeholders.

Requirements

• Bachelor’s degree in Business, Human Resources, Management, or a closely related field.
• At least 7 years of human resources experience, with five years in a specialty area (e.g., Employee Relations, Recruitment) and four years of progressive leadership experience.
• Master’s degree preferred.
• Proficient in Microsoft Office; Oracle experience preferred.

Skills

• Ability to lead HR and talent initiatives across a complex organization.
• Excellent consulting skills, deep HR knowledge/expertise, and client management skills.
• Strong conflict management, business acumen, learning agility, and independent judgment.
• Proven success in developing trusting relationships to influence others and achieve results.
• Commitment to inclusion and diversity.

Qualifications

PHR, SPHR certification, SHRM-CP, SHRM-SCP certification, or UPMC HCI Strategic HR Business Partner Certification required within the first 12 months of hire for external candidates. Internal applicants within UPMC HR must have the certification requirements in place to be considered for promotional opportunities.