Director, Human Resources

Responsibilities

• Serve as a strategic HR partner to leaders across Corporate and National functions, aligning people strategy with business priorities and supporting organizational effectiveness, growth, and transformation.
• Partner closely with the Vice President of Human Resources to shape and execute HR strategies related to culture, workforce planning, leadership capability, and talent development.
• Act as a trusted advisor to leaders on complex people and organizational matters, bringing sound judgment, data-informed insights, and a systems perspective to decision-making.
• Champion talent strategies that attract, retain, and develop high-performing teams, including leadership development, succession planning, and employee engagement initiatives.
• Collaborate closely with HR COEs to translate enterprise programs into practical, effective solutions for the business, while providing feedback and insights to continuously improve HR tools, processes, and programs.
• Foster a positive, inclusive, and high-performance culture rooted in collaboration, accountability, and psychological safety, helping leaders and teams do their best work together.
• Support leaders and teams through periods of growth, change, and transformation, helping them adopt new ways of working and navigate complexity effectively.
• Serve as a thoughtful and trusted partner on employee relations matters, balancing empathy, fairness, and sound risk management while guiding leaders through sensitive situations with discretion and professionalism.
• Oversee workplace investigations, employee relations issues, and compliance matters (including EEOC matters and unemployment claims) in partnership with the VP of HR and legal counsel.
• Ensure compliance with federal, state, and local labor laws, and help leaders understand and apply policies in a consistent, people-centered way.
• Analyze workforce data, trends, and qualitative insights to inform people strategies and identify opportunities for improvement.
• Support compensation initiatives, including market analysis and planning, in partnership with the HR COEs.
• Help ensure day-to-day HR operations across supported functions are effective, responsive, and aligned with enterprise standards.

Qualifications

• 10+ years of progressive Human Resources experience, including at least 3 years in a senior HR leadership or HR business partner role supporting complex, multi-function organizations.
• Proven ability to lead and support core HR functions in fast-paced, evolving environments, balancing strategic priorities with day-to-day people needs.
• Deep understanding of key HR disciplines, including employee relations, performance management, talent development, compensation support, and compliance.
• Demonstrated experience serving as a strategic business partner, influencing and aligning leaders and stakeholders across functions and levels of the organization.
• Sound judgment and discretion in handling sensitive employee matters, investigations, and risk-related issues, in partnership with legal and HR COE partners.
• Strong analytical and logical thinking skills, with the ability to assess complex situations, synthesize data and qualitative insights, and recommend practical, people-centered solutions.
• Proficiency with project and collaboration tools such as Microsoft Suite, Asana, Miro, or similar platforms used to manage work, facilitate collaboration, and communication effectively.