Director-Human Resources

About the Role

Serves as the human resources (HR) leader directing and managing all facets of HR operations for Baptist, while carrying out strategic imperatives in close collaboration with Corporate Human Resources. Responsibilities include spearheading entity strategies and programs through continuous improvement, strengthening leadership capabilities, promoting team member engagement, and fostering a culture aligned with Baptist’s mission, vision, and values.

Works in coordination with Corporate Human Resources leadership to ensure alignment with human resources business initiatives, processes, and communication plans in support of system-wide goal attainment. Serves as an integral member of the Baptist senior leadership team to drive HR initiatives, accountability, scalability, engagement, and a culture of respect.

Responsibilities

• Possess a keen understanding of the overarching Baptist-Memphis business strategy, focusing on operational efficiencies, service excellence, and distinguished patient experience.
• Serve as a key advisor and business partner to the CEO and Baptist Memphis Leadership Team on strategic and tactical HR matters, including employee relations, legal compliance, recruitment/retention, workforce planning, team member engagement, salary/benefits administration, and organizational/culture alignment.
• Provide leadership to the Baptist-Memphis Human Resources department by building and motivating an engaged, results-oriented HR team; overseeing budgets; achieving HR performance metrics; and ensuring service excellence for internal/external customers.
• Drive change and innovation through "best practices" for human resources program delivery and evaluate outcomes relative to service initiatives, leadership development, and operational goal alignment.
• Participate in workforce development initiatives, including recruitment strategies, talent assessment, and selection, in coordination with Corporate Human Resources and Corporate Communications.
• Work closely with Corporate Human Resources on compensation matters to ensure alignment with system policies, practices, and processes, including participation in the annual salary review process.
• Administer employee relations programs, interpret policies, conduct investigations, and make recommendations on complex employee relations matters to mitigate legal exposure.
• Consult regularly with Corporate HR on legal and regulatory issues.
• Proactively manage talent and leadership development through learning programs, leadership development, and succession planning.
• Assess leadership development and training needs, collaborating with the System Director of Learning and Engagement to design programs for hospital teams at all levels.
• Facilitate and/or conduct training efforts as needed.
• Analyze data to evaluate trends in turnover, engagement, and process improvement to drive workforce initiatives and culture.

Requirements

• Minimum of 7 years of progressive, outcome-oriented Human Resources experience, with at least 3 years in a leadership role.
• Experience working in a large acute care hospital environment.
• Undergraduate degree, preferably in an HR or business-related field.
• Strong working knowledge of human resources issues, trends, and legal compliance.
• Demonstrated success serving as a business partner in implementing strategic HR initiatives, including recruitment/retention, employee relations, team member engagement, and process improvement.

Qualifications

• Preferred: Master’s degree in business or a related HR discipline and/or Professional HR certification.