Director, Human-AI Collaboration

About the role

The Director, Human-AI Collaboration & Workforce Transformation will lead the strategic integration of artificial intelligence and emerging technologies to help redefine jobs, roles, and organizational structures at Salesforce.

Responsibilities

• Pioneer research-driven work models by leading and conducting research on how AI and emerging technologies can augment human work, and translating findings into evidence-based frameworks for job design and organizational structure.
• Apply HCI and cognitive science principles to design intuitive, effective human-AI collaboration workflows that support usability, trust, and adoption.
• Partner with senior leaders to help shape the future of work at Salesforce, translating business strategy into actionable workforce transformation initiatives.
• Drive enterprise-wide transformation by supporting a culture of learning, adaptability, and innovation as the organization evolves how work is defined, performed, and managed.
• Develop scalable frameworks for job redesign and augmentation that enable business growth while supporting employee development and career progression.
• Influence and educate stakeholders by clearly communicating research insights and strategic recommendations to a wide range of audiences, including technical and non-technical partners.
• Balance agility and focus by managing multiple priorities and adapting quickly as business needs evolve.

Requirements

• Doctorate (Ph.D.) in a relevant field such as Organizational Psychology, Human-Computer Interaction, Industrial-Organizational Psychology, or a related discipline with a focus on technology and the future of work.
• 10+ years of experience in organizational design, workforce strategy, or applied research roles, including at least 5 years in a leadership capacity driving large-scale change within a corporate environment.
• Demonstrated research expertise, including a strong publication record or hands-on application of qualitative and quantitative research methods to address complex business challenges.
• Deep understanding of Human-Computer Interaction (HCI) principles and their application to designing effective human-machine systems.
• Strong business acumen, with the ability to connect research insights to measurable business outcomes and key performance indicators.
• Proven leadership and communication skills, with experience influencing senior leaders and collaborating across diverse, cross-functional teams.
• Experience leading organizational transformation efforts and integrating emerging technologies, particularly AI, into work processes.

Qualifications

Required qualifications include a Doctorate (Ph.D.) in a relevant field, 10+ years of experience in organizational design, workforce strategy, or applied research roles, and a deep understanding of Human-Computer Interaction (HCI) principles and their application to designing effective human-machine systems.

Skills

Skills required include a strong publication record or hands-on application of qualitative and quantitative research methods to address complex business challenges, proven leadership and communication skills, and experience leading organizational transformation efforts and integrating emerging technologies, particularly AI, into work processes.

Benefits

At Salesforce, you'll be supported by a comprehensive benefits package that includes:

• Time off programs
• Medical, dental, vision, and mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• An employee stock purchasing program

Pay

Compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.

Schedule

Work schedules vary based on the specific role and location.