Director HR Shared Services

We need to output HTML fragment only, with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate like EEO, legal, etc. Must preserve all substantive info. We need to parse the posting. Content: - Intro: "Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry. If you’re ready to grow, you’ve come to the right place. With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board." That's generic intro; could be considered "About the role"? Might be about company. Could be placed under "About the role" heading. - Summary: "The Director, HR Shared Services, is responsible for leading the strategy, design, execution, and continuous improvement of the organization's HR Shared Services function. This leader will build a high-performing service delivery model that provides efficient, scalable, and employee-centric HR support across the employee lifecycle. The Director will oversee HR operations, service delivery, case management, HR technology optimization, process improvement, compliance administration, and the development of self-service and AI-enabled solutions. This role partners closely with HR Business Partners, Payroll, IT, and business leaders to ensure exceptional service and operational excellence. This position is critical in transforming HR from an administrative function into a strategic business partner by centralizing transactional work and enabling HR teams to focus on talent, leadership, and business outcomes." That's responsibilities. - Key Responsibilities: bullet list of sections: HR Shared Services Leadership, Employee & Leader Support, Process Optimization & Continuous Improvement, HR Technology & Automation, Compliance & Risk Management, Service Delivery & Metrics, Strategic Partnership. Each with sub-bullets. - Qualifications: list: Required Experience building and scaling shared services organizations. 8+ years of progressive HR leadership experience. 5+ years leading HR Operations, HR Shared Services, HR Service Delivery, or similar functions. Experience with UKG strongly preferred, Workday, Oracle HCM, or similar HR platforms. Strong understanding of HR systems, case management platforms, and employee service models. Proven experience leading large-scale process improvement initiatives. Strong analytical, problem-solving, and project management skills. - Work Environment: description. - Benefits We Offer: list: Health, Dental, Vision, Employee Assistance Program; Paid Time Off; increases with years of service; Generous Employee Discount on home furnishings; Professional Development Opportunities; Tuition Assistance; Ashley Wellness Centers (location specific); 401(k) and Profit Sharing; Life Insurance. - Core Values: list of values with descriptions. - About Interested in learning more about Ashley Furniture’s Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below: Corporate Social Responsibility View Our Corporate Brochure - Then EEO etc boilerplate to remove. We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have content for About the role (company overview). Responsibilities (key responsibilities). Requirements? Could be qualifications? The posting has "Qualifications" section. Could map to Requirements? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Skills). So we can have both Requirements and Qualifications? Might be overlapping. We need to decide which sections to include based on content. We have qualifications content; we could put that under Qualifications heading. Requirements maybe not present distinct; but we could treat "Required Experience building and scaling shared services organizations..." as Requirements. However they are under Qualifications. To avoid duplication, we could combine them under Qualifications. But we need to decide: The instruction says "include a section ONLY when the posting has real, specific content for it". So if we have content for Qualifications, we include that. For Requirements, if there is no separate section, we skip. Skills: The posting does not have a separate Skills section; skills are embedded in qualifications. Could we create Skills heading? Might be redundant. Better to skip Skills if no explicit section. Pay: No mention of salary/pay. So skip. Schedule: No mention. Skip. Benefits: we have Benefits We Offer. Include Benefits heading. Thus sections: About the role, Responsibilities, Qualifications, Benefits. Possibly also Work Environment? Not in list of allowed headings; but we could incorporate into About the role or Responsibilities? The allowed headings list does not include Work Environment, but we could still include if we think it's substantive? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not exhaustive? It says "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." Likely they expect only those headings. So we should not add Work Environment heading. Could we embed work environment details under About the role or Responsibilities? Probably better to include under About the role as part of company description? But it's about work environment. Might be okay to include under About the role. Core Values: Not in allowed headings; could be part of About the role? Might be okay to include under About the role as additional info. We must preserve all substantive information; we cannot drop core values. So we need to include them somewhere. If we cannot create a heading for Core Values, we could put them under About the role as a paragraph or list. Similarly, the "About Interested in learning more..." links could be omitted? It's not boilerplate? It's a call to action for CSR; maybe we can keep as part of About the role. We must remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So remove the EEO paragraph, the "Notice to Search Firms", "Please note this position is not eligible for current or future employment sponsorship." etc. Now construct HTML. We'll have:

About the role

... company overview ... plus maybe core values and work environment ...

But we need to keep the core values as list maybe

• . Could be under same section but separate
  . That's fine. Better: Under About the role, we can have a paragraph describing company, then a
  for Core Values. Similarly, Responsibilities:

  Responsibilities

  then maybe
  • for each major responsibility area, with sub-bullets? The instruction: Use
    • for any list of duties/requirements/benefits. So we can have nested lists? Probably okay to have
      • for each top-level responsibility, and inside each
      • we can have
        • for sub-items. Qualifications:

          Qualifications

          then
          • for each bullet. Benefits:

            Benefits

            then
            • for each benefit. We must not include headings with empty content. Now extract content precisely. About the role content: The initial paragraphs: "Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry. If you’re ready to grow, you’ve come to the right place. With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business. If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board." We should remove the application instruction sentence: "If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board." That's an application instruction, remove. Thus About the role paragraph: "Build Your Career with Ashley Furniture- Where Innovation Meets Comfort Who We Are At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry. If you’re ready to grow, you’ve come to the right place. With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business." Now core values list: We have a list with descriptions. Let's extract: - Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights. - (Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion. (Note: weird formatting; there is a "(Dirty Fingernail:" maybe a label. We'll keep as is: "Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion." - Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work. - Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities. - Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level. - Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams. - Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools. We'll keep each as
            • . Work environment: "This position is located in a climate-controlled office environment with standard lighting and moderate noise levels typical of professional workspace settings. The role primarily involves sitting at a desk for extended periods while working with computers, phones, and other office equipment. The collaborative environment includes interaction with team members and may require attendance at meetings, conference calls, and cross-departmental communications during regular business hours." We could add this as a paragraph under About the role after core values. Now Responsibilities: We have sections: HR Shared Services Leadership - Develop and execute the long-term strategy for HR Shared Services. - Lead and develop a centralized HR service delivery team. - Establish service standards, operating procedures, and governance models. - Build a culture focused on customer service, accountability, continuous improvement, and operational excellence. - Drive adoption of best practices across HR operations. Employee & Leader Support - Deliver consistent and high-quality support for employees and leaders across all locations. - Establish and manage HR service channels including ticketing, phone, email, chat, and self-service resources. - Ensure timely