Director - HR Regional Center of Excellence US & Canada

About the Role

Epiroc is seeking an experienced HR operations leader to join our organization as Director, HR Regional Center of Excellence (RCoE) – US & Canada. This is a senior leadership role for someone who thrives in environments where HR foundations are still being built and scaled—while simultaneously innovating for the future needs of a global workforce.

As Director, HR Regional Center of Excellence – US & Canada, you will lead HR operations across a complex, multi‑entity region supporting 2,200+ employees. You will lead a team of 20–25 HR professionals, with 3–5 direct reports. Customer service and relationship management are a large part of the scope of this role – customers include the HR Managers and General Managers of the Operations, the Global HR Center of Excellence team and HR Leadership.

Responsibilities

• Lead and continuously evolve the US & Canada HR RCoE, with ownership for the following functions:
  • Full‑cycle recruitment
  • Pre‑Day 1 onboarding
  • Employment branding
  • Compensation administration
  • Benefits administration (health and financial)
  • Mobility (immigration, relocation, global assignments)
  • Learning & Development system administration (Cornerstone LMS)
  • Payroll and HR administration, including full ownership of Dayforce System
  • HR systems collaboration with the global HRIS team managing SuccessFactors
• Strengthen HR foundations while advancing future‑ready capabilities
• Operate effectively in a high‑volume, fast‑moving environment across multiple systems, entities, and stakeholders
• Bring structure, clarity, and calm amid complexity and change
• Full ownership of the US & Canada HR RCoE operating budget, including headcount, vendors, and systems
• Ensure strong financial governance while balancing cost, scalability, and employee experience
• Support mergers and acquisitions as needed, integrating newly acquired entities into the RCoE model
• Lead HR operational readiness, stabilization, and transition while maintaining service continuity

Qualifications

• Bachelor’s degree required; Master’s or MBA preferred
• 12+ years of progressive HR experience, including leadership in HR Operations, Shared Services, or RCoE environments
• Proven success leading and developing large HR teams (20+) in complex, multi-entity organizations
• Strong operational leadership across core HR functions, including recruitment, onboarding, compensation, benefits, payroll, and HR systems
• Experience supporting US & Canada with solid knowledge of employment laws and compliance
• Experience managing HR budgets, vendors, and supporting M&A integrations
• Strong stakeholder management skills and experience working in global, matrixed organizations
• Analytical, data-driven leader with strong communication and change management skills
• Experience with HR systems such as SAP SuccessFactors, Dayforce, or similar preferred
• HR certification such as SHRM-CP/SCP or HR Certification Institute PHR/SPHR preferred
• Compensation or Total Rewards certifications (CCP, GRP, CBP, TRP) preferred
• Bilingual capability preferred; French is a strong asset
• Executive presence with the ability to lead in fast-paced, evolving environments

Benefits

• Benefits eligibility begins the 1st of the month after start date
• Health care eligibility - including medical, dental, vision, prescription and telemedicine
• Wellness program
• Employee discounts
• Short and long-term disability insurance
• Life and AD&D insurance
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
• Employee Assistance Program
• 401(k) plan
• Direct deposit
• Tuition reimbursement program
• Paid Vacation
• Paid Sick Time