Director, HR Program Delivery

General Purpose

The Director, HR Program Delivery role is critical to enabling enterprise-wide HR transformation and driving scalable, high-impact program delivery.

Essential Functions

• Lead and oversee strategic initiatives end-to-end, orchestrating the efforts of internal teams, cross-functional partners, and vendors. Proactively identify and resolve risks and issues critical to project success, including escalation as needed. Manage, mentor, and direct internal and external resources in alignment with project structures.
• Identify and advance opportunities to improve HR processes and outcomes across and beyond individual projects. Partner with leaders to evaluate, prioritize, and drive solutions that enhance efficiency and effectiveness on an ongoing basis.
• Strengthen Program Delivery and broader HR capability by evolving team goals and priorities, developing targeted training plans, facilitating ongoing feedback and development conversations, and supporting career pathing and recruiting efforts.
• Evaluate and optimize vendor partnerships with a long-term, strategic lens focused on quality, speed, and cost-effectiveness. Manage risk and vendor concentration through thoughtful distribution of work and spend.
• Serve as a trusted advisor and liaison for HR initiatives, ensuring strong collaboration and communication with business partners, and providing clear, consistent updates on project progress and outcomes.
• Drive planning, tracking, and visibility across initiatives, including strategic planning, budget management, and executive-level status reporting, as well as supporting special projects as needed.

Competencies

• Building Effective Teams (for managers of People and/or Projects)
• Developing Talent (for managers of People)
• Collaboration Self
• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict Business
• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility

Qualifications and Special Skills Required

• Bachelor's degree required; MBA or equivalent work experience preferred
• 8-10 years management consulting or project management experience
• Exceptional verbal, written, executive presentation and communication skills.
• Excellent organizational skills, detail oriented
• Excellent analytical skills and conceptual thinking
• Self-motivated; comfortable working with ambiguity
• Outstanding work ethic with a high level of trust and integrity; displays a sense of urgency to resolve issues efficiently and to deliver high quality work
• Demonstrated ability to drive results with a customer focus in mind.
• Demonstrated ability to cope with pressure, changing priorities, and a fast-paced and ambiguous environment
• Strong capacity to build trusted relationships with a focus on team vs. self
• Ability to maintain confidentiality concerning all projects
• Expertise in MS Office - Excel, PowerPoint, Word