Director Hospital Operations
About the role
Provides leadership, direction and administration over assigned operations while growing revenue and improving operating margins. Directs leaders to be fiscally responsible and to meet productivity standards in resource utilization, staffing patterns and the operational efficiency. Ensures effective utilization of resources including length of stay, and the use of inpatient care, home care and outpatient care to help ensure the right care in the right place at the right time.
Responsibilities
- Interprets changes in the marketplace, generates ideas and participates in quality assurance initiatives that increase AAH’s market advantage.
- Establishes effective goals and objectives by creating and managing the structure and processes necessary for efficient operations, achievement of superior clinical performance and projected growth.
- Strategizes and identifies opportunities to grow/improve programs and advance care management improvements.
- Affirms services and programs to ensure they meet and exceed established care, quality and state/federal regulatory standards.
- Responsible for resolving any provider and patient concerns that are not resolved at the local leadership level.
- Responsible for the ongoing development and implementation of improved services and coordinating market relationships that will meet the needs of the patient and community.
- Represents the market in the community through participation in outside organizations.
- Ensures compliance with government regulatory agencies and accrediting bodies, as well as state and federal codes and compliance.
- Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
- Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
Requirements
Education/Experience Required: Bachelors in Health Care Administration or related field. Master's preferred. Experience Required: Typically requires 7 years of experience in health care administration. Includes 3 years of management experience in a large complex health care organization that includes experiences in overseeing clinical operations, growing revenue and successfully implementing care management and patient experience objectives.
Skills & Abilities
- Knowledge of various external market forces affecting assigned clinical areas specific to hospitals, practitioners, and third party payers.
- Knowledge of the health care industry to successfully manage multiple clinical programs.
- Excellent communication and interpersonal skills to successfully interact with physicians and employees at all levels throughout the organization and within the community.
- Proficiency in the Microsoft Office Suite or similar products.
- Advanced knowledge of computer applications in a medical practice setting.
- Demonstrated success working closely with physicians and providers to foster satisfaction, effective relationships and loyalty.
- Knowledge in the guidelines and requirements of applicable Regulatory agencies.
- Hospital Incident Command System 100 Training
Physical Requirements And Working Conditions
Operates all equipment necessary to perform the job. Exposed to normal office environment. Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions.
Pay
$59.00 - $88.50
Schedule
Monday thru Friday 8a-4:30p