Director, Global Talent Management & Transformation

About the role

The Director, Global Talent Management & Transformation role is responsible for driving enterprise-wide workforce transformation initiatives, including the design and adoption of AI-enabled and agentic AI ways of working, while building the talent, leadership, and succession strategies that will power Servco's future growth.

Responsibilities

• Lead complex organizational change efforts for AI workforce transformation
• Oversee critical HR transformation initiatives
• Establish a world-class executive talent management and succession planning framework across the enterprise
• Design and run executive level succession planning or talent review processes
• Lead or play a senior role owning and driving the change effort for large-scale organizational transformations
• Lead AI or technology-related workforce initiatives

Qualifications

• Education: Bachelor's degree preferred, Master's degree or MBA with focus on Organizational Development, HR Strategy, or related discipline preferred
• Work Experience: 10+ years of progressive HR experience with demonstrated depth in at least two of the following: talent management and succession planning, organizational change and transformation, HR strategy, or enterprise program leadership
• Demonstrated experience supporting a CHRO or CPO as a senior thought partner in a chief of staff, senior HR strategy lead, or equivalent capacity with exposure to executive and sensitive organizational matters
• Direct experience designing and running executive level succession planning or talent review processes
• Experience leading or playing a senior role owning and driving the change effort for large-scale organizational transformations
• Experience leading AI or technology-related workforce initiatives
• Demonstrated track record of rapidly building fluency in new and emerging domains; comfort moving into unfamiliar territory with urgency and curiosity
• Experience in complex, multi-entity, family-owned, or operationally intensive organizations is a strong plus
• Background in management consulting, organizational effectiveness, or HR transformation is a meaningful differentiator

Skills

• Executive presence and comfort operating at the most senior levels of an organization including with the CEO and board with the judgment those settings require
• Ability to hold complexity without losing clarity, managing multiple interconnected workstreams and producing a coherent, honest picture of progress and risk
• Ability to translate strategy into execution, designing frameworks, and maintaining the accountability systems that make change real
• Clear, direct communication — producing materials for the CPO, CEO, and board
• Deep curiosity about and working fluency with AI tools and agentic AI applications as a genuine area of passion and ongoing development

Competencies

• Strategic Thinking — Connects talent and transformation strategy to business outcomes; sees across workstreams and time horizons
• Influence Without Authority — Builds trust and drives alignment across organizational boundaries without relying on positional authority
• Change Leadership — Designs and leads organizational change that actually sticks; manages resistance and sustains momentum
• Execution Discipline — Holds accountability for pace and outcomes across a complex portfolio; identifies and removes barriers
• High EQ and Discretion — Navigates executive succession, family business dynamics, and sensitive capability transitions with sound judgment
• AI Curiosity — Genuine openness and urgency to develop AI fluency; engages credibly with business leaders, consultants, and AI specialists on practical workforce applications
• Collaborative Partnership — Works effectively with peers (VP of HI HR, Director of Enterprise Compensation) to integrate and sequence work

Pay

$137,300.00 - $208,660.00 per year