Director, Global Quality

Quality Management System

The Director of Global Quality is responsible for developing, implementing, and maintaining a company-wide Quality Management System (QMS) covering suppliers, contract manufacturers, and company-owned manufacturing facilities. This includes establishing a culture of continuous improvement through the implementation of lean practices and ensuring all associates are engaged in eliminating waste.

Supplier Quality

• Develop supplier qualification and approval processes, including quality-system assessments, capability reviews, audits, and first-article/product validation.
• Lead resolution of significant supplier quality issues.

Manufacturing Quality

• Establish consistent manufacturing quality standards across company-owned plants and contract manufacturers.
• Ensure manufacturing processes have appropriate process controls, work instructions, inspection standards, test procedures, control plans, and quality records.
• Establish clear escalation procedures for significant quality issues, including containment, stop-ship, stop-production, and product disposition when appropriate.

Product Quality & New Product Introduction

• Partner with Engineering and Product Development to ensure quality and reliability requirements are incorporated into new products from the design stage.
• Establish quality plans for new-product launches.
• Ensure critical-to-quality characteristics are clearly identified and controlled throughout the supply chain and manufacturing process.

Product Safety & Regulatory Compliance

• Ensure compliance with applicable safety, regulatory, certification, and company requirements in the markets where products are sold.
• Ensure appropriate traceability of products and critical components to support effective investigation and containment of potential field issues.

Required Skills, Education And Experience

• BS degree in engineering, sciences, business administration, or supply chain management.
• Leadership experience with a demonstrated record of accomplishments.
• Successful track-record in establishing, operating, and driving continuous improvement within an operations organization.
• Track record of career growth through promotions.
• Knowledge of financial measurements of manufacturing and company performance.
• Strong business, quality, and financial acumen.
• Demonstrated record of building and developing strong collaborative teams.
• Demonstrated ability to operate in a matrixed or indirect environment.
• Demonstrated ability to manage global complexity.
• Demonstrated ability to manage cross-functional teams.

Preferred Skills, Education And Experience

• Excellent Verbal and written communication skills.
• Multi-lingual preferred.
• Advanced Technical or Business degree strongly preferred.
• Differentiated functional experience in Quality Management.

Benefits

• Medical, dental, and vision coverage.
• Life and disability insurance.
• Employee Assistance Program (EAP).
• 401(k) with company match.
• Eligible for paid time off (vacation, sick, personal, holiday).

Pay Range

$205,000 - $230,000

Bonus Eligible