Director, Global Quality

Director, Global Quality at Gilbarco Veeder-Root Fueling Solutions, driving the global quality strategy within the broader business framework. This leadership role ensures consistent product and service performance, customer satisfaction, and operational excellence through the deployment and continuous improvement of the global quality system.

About the Role

Lead the development and execution of a global quality strategy aligned with business objectives, customer expectations, and operational priorities. Oversee key quality workstreams, including Design for Reliability, Supplier Quality Management, Manufacturing Process Control, and Customer Service & Support. Partner with cross-functional teams to embed quality practices across the product lifecycle and global manufacturing footprint.

Responsibilities

• Develop and execute a focused global quality strategy aligned to business objectives, customer expectations, and operational priorities.
• Lead the deployment and ongoing improvement of the Vontier Reliability System within the organization.
• Define and manage a department-level quality deployment plan, including performance targets, resource needs, process improvements, and capability development.
• Partner cross-functionally with Product Management, Engineering, Procurement, Manufacturing, and Customer Support to embed quality practices from design through end of life.
• Oversee the quality system for the organization, including ISO 9001 compliance and adherence to applicable regulatory, industry, and customer requirements.
• Lead customer defect tracking and resolution processes, ensuring timely investigation, containment, corrective action, and communication with internal and external stakeholders.
• Develop and maintain quality KPIs, dashboards, and data analytics to monitor performance, identify trends, and support decision-making.
• Partner with Procurement and operations teams to strengthen supplier quality management processes, including supplier monitoring, issue resolution, and performance improvement.
• Plan and support internal and external audits, and ensure timely closure and verification of corrective actions.
• Lead and develop quality professionals, fostering accountability, collaboration, and continuous improvement.
• Serve as a key quality partner to senior leadership by providing clear insights, recommendations, and status updates on quality performance and priorities.
• Travel up to 50% of working time.

Requirements

• Bachelor's degree in an Engineering discipline.
• 8+ years of experience in a technical role designing and optimizing products and/or manufacturing processes.
• 5+ years of experience in a quality management leadership role, including leading cross-functional initiatives and influencing outcomes across functions.
• In-depth knowledge of quality management systems, standards, and methodologies (e.g., ISO 9001).
• Strong project management skills with the ability to prioritize tasks, manage competing demands, and meet deadlines.
• Demonstrated success collaborating cross-functionally to solve business problems and improve performance.
• Excellent communication skills with diverse audiences, including training, coaching, influencing, and presenting; experience working with global teams.
• Comfort interacting directly with end customers, suppliers, and internal stakeholders.

Preferred Qualifications

• Advanced technical degree or an MBA.
• ASQ certification or equivalent (e.g., CMQ/OE, CQE).
• Experience in lean manufacturing, including structured problem solving and kaizen.
• Experience working with external partners (suppliers, customers, agencies) to accelerate progress and deliver results.

Pay

The base compensation range for this position is $147,290 to $189,000 per annum. Your actual base salary will be determined based on factors such as relevant experience, skills, location, credentials, and internal equity. Eligibility to participate in annual and long-term incentive plans, including an annual bonus plan, may apply.

Benefits

• Comprehensive health and wellness programs, including medical, dental, vision, disability, and life insurance.
• Family planning support through Maven Clinic and diabetes management via Livongo.
• Coverage for women’s health and support for adult and elder care.
• Paid parental leave.
• Generous 401(k) plan with company matching contributions.
• Paid time off up to 15 days each year, 13 paid holidays (including 3 floating holidays), and paid sick leave (amount may vary based on state or local laws).

About the Company

Gilbarco Veeder-Root, a Vontier company, is the worldwide technology leader for retail and commercial fueling operations, offering integrated solutions from the forecourt to the convenience store and head office. With over 150 years of experience, Gilbarco provides long-term partnership, uncompromising support, and proven reliability. Major product lines include fuel dispensers, tank gauges, and fleet management systems.

Vontier (NYSE: VNT) is a global technology company powering the way the world moves. We empower businesses in the transport sector to adapt to a fast-changing landscape by uniting productivity, automation, and multi-energy technologies. Our solutions serve roadside convenience retail stores, fleet operators, and auto repair technicians, helping customers navigate complexity, unlock growth, and build a cleaner, safer future.