Director, Global Network Services
Job Summary
The Director, Global Network Services is a senior technology leader responsible for defining, evolving, and operationalizing the enterprise strategy for global network infrastructure across Vertiv's worldwide operations. This role provides strategic leadership and operational oversight for all network services — including data center connectivity, manufacturing plant networks, branch office infrastructure, and cloud networking — ensuring seamless, secure, and resilient connectivity that supports Vertiv's mission-critical business operations and continued global growth.
Responsibilities
Define and execute the global network services strategy aligned with Vertiv's business objectives, digital transformation initiatives, and manufacturing operations
Develop and maintain a multi-year network technology roadmap encompassing SD-WAN, MPLS, cloud connectivity, wireless, and next-generation architectures
Partner with executive leadership to translate business requirements into scalable, secure network solutions that support 40+ country operations
Drive innovation through evaluation and adoption of emerging technologies (SASE, Zero Trust Network Access, network automation, AIOps)
Oversee the design, deployment, and operation of enterprise network infrastructure across global data centers, manufacturing plants, distribution centers, and corporate offices
Establish and maintain network performance SLAs, ensuring 99.99%+ availability for mission-critical environments
Direct network capacity planning and optimization to support business growth, M&A integration, and new facility buildouts
Implement robust monitoring, observability, and incident management frameworks to ensure rapid detection and resolution of network issues
Lead, mentor, and develop a globally distributed team of network engineers and architects (direct and matrixed)
Build a high-performance culture of continuous improvement, operational discipline, and customer service excellence
Manage vendor and service provider relationships, including contract negotiations, SLA governance, and strategic partnerships
Develop and manage the annual network services budget, ensuring cost-effective delivery of services
Collaborate with Cybersecurity to ensure network architecture adheres to Zero Trust principles, segmentation strategies, and regulatory compliance requirements (SOX, GDPR, industry standards)
Ensure network designs support audit readiness and governance frameworks across all regions
Drive network security posture improvements including firewall management, intrusion detection/prevention, and DDoS mitigation
Serve as the primary escalation point and subject matter expert for all global network services matters
Communicate network strategy, performance, and risk posture to senior IT leadership and business stakeholders
Partner with application, cloud, and infrastructure teams to ensure network readiness for new business initiatives and technology deployments
Requirements
Bachelor's degree in Computer Science, Information Technology, Engineering, or related network experience
12+ years of progressive experience in network engineering and operations, with 5+ years in a senior leadership role managing global network services
Deep expertise in enterprise networking technologies: routing/switching (BGP, OSPF, EIGRP), SD-WAN, MPLS, firewalls, load balancers, DNS/DHCP, wireless (Wi-Fi 6/6E), and cloud networking (AWS, Azure)
Proven track record of leading large-scale network transformation programs in complex, multinational manufacturing or industrial environments
Experience managing geographically distributed teams across multiple time zones
Strong vendor management skills with major network providers (Cisco, Palo Alto, Fortinet, Aruba, Zscaler)
Demonstrated ability to develop and manage multi-million-dollar budgets
PREFERRED:
Industry certifications: CCIE, CCNP, PCNSE, or equivalent
Experience in manufacturing/industrial environments with OT/IT network convergence
Familiarity with network automation tools (Ansible, Terraform, Python scripting)
ITIL certification or demonstrated experience with ITSM frameworks
Experience supporting M&A integration from a network infrastructure perspective
Stakeholder Engagement
Serve as the primary escalation point and subject matter expert for all global network services matters
Communicate network strategy, performance, and risk posture to senior IT leadership and business stakeholders
Partner with application, cloud, and infrastructure teams to ensure network readiness for new business initiatives and technology deployments
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com.