Jobs · Business Development · New York

Director, Global Instructor Operations

Peloton Interactive · New York, NY · 1 mo ago
HybridBusiness Development$216k/yrFull-time
We need to output HTML fragment with sections: About the role (but we shouldn't repeat job title as heading; but we can have heading "About the role"? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it. Thus we can include headings for sections that have content: About the role, Responsibilities (maybe "YOUR DAILY IMPACT AT PELOTON" is responsibilities), Requirements (maybe "YOU BRING TO PELOTON"), Benefits (benefits listed), Pay (Base Salary Range). Also maybe "Operating budget" etc but that's part of responsibilities. We need to preserve all substantive info, not invent or summarize away detail. Remove boilerplate: EEO, legal, scam warning, accommodation request, equal opportunity, etc. Also remove "ABOUT PELOTON:" description? That's maybe not required but could be considered boilerplate? It's about company description; might be considered not essential? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "ABOUT PELOTON:" paragraph is not exactly those but could be considered company overview; not explicitly prohibited. However we might keep it? The instruction says preserve ALL substantive information; do NOT invent or summarize away detail. The "ABOUT PELOTON:" is substantive about company; but maybe it's considered boilerplate? Not sure. Usually job postings include company overview; but they didn't list it as a section to keep. The sections they gave are typical: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content accordingly. Thus we will produce:

About the role

... (the paragraph(s) from ABOUT THE ROLE)

Then responsibilities: from "YOUR DAILY IMPACT AT PELOTON" bullet list (actually sentences). We'll convert each sentence into
  • inside
      . Then requirements/qualifications: from "YOU BRING TO PELOTON". Could be Requirements or Qualifications. We'll put as

      Requirements

      with
      • each bullet. Then Benefits: list from benefits paragraph. Then Pay: Base Salary Range. We should not include Schedule (none). Also not include Skills separate if not present. We must not repeat job title as heading. Good. We must not include metadata like Job ID. We must output only HTML fragment. Let's extract content. ABOUT THE ROLE paragraph: "The Director, Global Instructor Operations leads the operational infrastructure and business affairs function supporting Peloton's global Instructor organization throughout the instructor lifecycle. Working closely with the SVP, Global Content & Instructor Strategy and the Directors of Instructor Strategy globally, this role establishes the operating model, processes, and standards that enable a seamless, scalable, and high-impact Instructor experience.As the Business Affairs lead for the Instructor organization, the Director serves as the strategic partner for instructor agreements, negotiations, business governance, and operational planning. In partnership with Legal, People, Finance, and cross-functional stakeholders, this role provides guidance on instructor contracts, outside business activities, commercial partnerships, and complex talent matters.The Director leads the Instructor Operations team, ensuring clear ownership, effective execution, and scalable processes across the global Instructor Strategy organization." We can keep as paragraph(s). Might split into two paragraphs for readability but not required. Now responsibilities list (YOUR DAILY IMPACT AT PELOTON). Let's extract each sentence as bullet: - Serve as the Business Affairs lead for the Global Instructor organization and strategic partner to the SVP, Global Content & Instructor Strategy - Lead instructor contract negotiations for new instructors in partnership with Legal and the SVP, Global Content & Instructor Strategy - Oversee the lifecycle of instructor agreements, including renewals, amendments, documentation, and governance - Provide strategic guidance on contractual commitments, outside business activities, brand partnerships, and commercial opportunities - Partner with Legal, People, Finance, and other stakeholders on complex or sensitive instructor matters - Develop annual contract renewal recommendations and support long-term instructor planning - Shape and maintain the operating model for Global Instructor Operations in collaboration with cross-functional partners, establishing documented processes, standards, workflows, and escalation paths that support the Instructor team and overall Instructor Strategy group - Oversee Instructor communications - Ensure the Integrations Lead, Manager, and Coordinator team effectively execute day-to-day instructor operations, including communications, talent support, resources, and operational workflows - Identify operational gaps and opportunities to improve efficiency, communication, and the instructor experience with the team - Provide strategic oversight of major instructor initiatives and tentpole programs - Serve as the escalation point for complex or high-impact instructor operational matters - Lead and develop the Global Instructor Strategy Operations team as an operational center of excellence - Own the operational budget for the Instructor Operations group consistently reviewing and balancing for the Instructor group and the business - Oversee operational vendors, external partners, and resource requirements Now requirements list (YOU BRING TO PELOTON): - 10+ years of progressive leadership experience in complex talent management, business affairs, live production, or operational environments - Demonstrated experience managing complex talent relationships or executive-level stakeholders (e.g., in entertainment, sports, agency, hospitality, or high-growth consumer brand environments) - Strong experience building scalable processes, operating models, and systems - Exceptional judgment and discretion when working with high-profile talent and sensitive business matters - Strong organizational, communication, strategic planning, and project management skills - Experience managing budgets, vendors, resources, and competing priorities - Strong analytical skills and experience using operational reporting to inform business decisions - Ability to build trusted relationships across all levels of an organization, including executive stakeholders - Proficiency with Google Workspace and project management tools - Ability to travel occasionally (estimated 10–15%) and work during key live events or productions (with advance notice and schedule flexibility) Now benefits list: from paragraph after base salary? Actually after "Our base salary is just one component..." then list: "Medical, dental and vision insurance Generous paid time off policy Short-term and long-term disability Access to mental health services 401k, tuition reimbursement and student loan paydown plans Employee Stock Purchase Plan Fertility and adoption support and up to 18 weeks of paid parental leave Child care and family care discounts Free access to Peloton Digital App and apparel and product discounts Commuter benefits and Citi Bike Discount Pet insurance and so much more!" We'll make each as
      • . Pay: Base Salary Range: $215,800 USD - $274,900 USD We'll put in

        maybe under

        Pay

        . Now ensure we don't include any boilerplate like "ABOUT PELOTON:" etc. We'll omit that. Also omit the equal opportunity, accommodation request, scam warning, etc. Now produce HTML. We need to wrap sections in

        and content. Let's craft:

        About the role

        The Director, Global Instructor Operations leads the operational infrastructure and business affairs function supporting Peloton's global Instructor organization throughout the instructor lifecycle. Working closely with the SVP, Global Content & Instructor Strategy and the Directors of Instructor Strategy globally, this role establishes the operating model, processes, and standards that enable a seamless, scalable, and high-impact Instructor experience. As the Business Affairs lead for the Instructor organization, the Director serves as the strategic partner for instructor agreements, negotiations, business governance, and operational planning. In partnership with Legal, People, Finance, and cross-functional stakeholders, this role provides guidance on instructor contracts, outside business activities, commercial partnerships, and complex talent matters. The Director leads the Instructor Operations team, ensuring clear ownership, effective execution, and scalable processes across the global Instructor Strategy organization.

        Responsibilities

        • Serve as the Business Affairs lead for the Global Instructor organization and strategic partner to the SVP, Global Content & Instructor Strategy
        • Lead instructor contract negotiations for new instructors in partnership with Legal and the SVP, Global Content & Instructor Strategy
        • Oversee the lifecycle of instructor agreements, including renewals, amendments, documentation, and governance
        • Provide strategic guidance on contractual commitments, outside business activities, brand partnerships, and commercial opportunities
        • Partner with Legal, People, Finance, and other stakeholders on complex or sensitive instructor matters
        • Develop annual contract renewal recommendations and support long-term instructor planning
        • Shape and maintain the operating model for Global Instructor Operations in collaboration with cross-functional partners, establishing documented processes, standards, workflows, and escalation paths that support the Instructor team and overall Instructor Strategy group
        • Oversee Instructor communications
        • Ensure the Integrations Lead, Manager, and Coordinator team effectively execute day-to-day instructor operations, including communications, talent support, resources, and operational workflows
        • Identify operational gaps and opportunities to improve efficiency, communication, and the instructor experience with the team
        • Provide strategic oversight of major instructor initiatives and tentpole programs
        • Serve as the escalation point for complex or high-impact instructor operational matters
        • Lead and develop the Global Instructor Strategy Operations team as an operational center of excellence
        • Own the operational budget for the Instructor Operations group consistently reviewing and balancing for the Instructor group and the business
        • Oversee operational vendors, external partners, and resource requirements

        Requirements

        • 10+ years of progressive leadership experience in complex talent management, business affairs, live production, or operational environments
        • Demonstrated experience managing complex talent relationships or executive-level stakeholders (e.g., in entertainment, sports, agency, hospitality, or high-growth consumer brand environments)
        • Strong experience building scalable processes, operating models, and systems
        • Exceptional judgment and discretion when working with high-profile talent and sensitive business matters
        • Strong organizational, communication, strategic planning, and project management skills
        • Experience managing budgets, vendors, resources, and competing priorities
        • Strong analytical skills and experience using operational reporting to inform business decisions
        • Ability to build trusted relationships across all levels of an organization, including executive stakeholders
        • Proficiency with Google Workspace and project management tools
        • Ability to travel occasionally (estimated 10–15%) and work during key live events or productions (with advance notice and schedule flexibility)

        Benefits

        • Medical, dental and vision insurance
        • Generous paid time off policy
        • Short-term and long-term disability
        • Access to mental health services
        • 401k, tuition reimbursement and student loan paydown plans
        • Employee Stock Purchase Plan
        • Fertility and adoption support and up to 18 weeks of paid parental leave
        • Child care and family care discounts
        • Free access to Peloton Digital App and apparel and product discounts
        • Commuter benefits and Citi Bike Discount
        • Pet insurance and so much more!

        Pay

        Base Salary Range: $215,800 USD - $274,900 USD

        That's it. Check no repeated headings, no job title. Good. Now output only HTML fragment.
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