Director, Global Enablement - Field Readiness (Remote-US)

About the role

Octave is seeking a Director, Global Enablement – Field Readiness to join our team. Reporting to the Executive Director of Field Readiness, this role focuses on translating business priorities, go-to-market initiatives, and field needs into structured, high-impact learning experiences that drive measurable improvements in knowledge, skills, behavior, and execution across the field.

Responsibilities

• Field Needs Identification
  • Partner with field managers and leaders to identify gaps in knowledge, skills, and execution and translate them into targeted learning programs
  • Prioritize and manage a high volume of incoming enablement needs while maintaining standards of quality and pace
• Field Learning
  • Support the Executive Director in executing against the global learning curriculum and calendar, taking ownership of assigned segments from concept through delivery, reinforcement, and measurement
  • Support the development and management of field competencies
  • Play a key role in the development of Octave’s onboarding/induction programs
• Program Design & Execution
  • Own the end-to-end design and delivery of enablement learning programs across product, GTM, messaging and positioning, tools and processes, role-based execution, skills trainings, business acumen, and manager coaching
  • Partner with GTM, Product, PMM, RevOps, and other enablement teams to support launches and initiatives
  • Ensure all programs are delivered with a strong focus on learner experience and real-world applicability using live sessions, workshops, JIT learning, peer learning, and reinforcement models
  • Deliver training sessions, courses, and modules with clarity, engagement, and credibility across multiple roles and regions
  • Own program planning, timelines, stakeholder coordination, LMS coordination, delivery logistics, and metric tracking for all learning initiatives
• Measurement & Continuous Improvement
  • Define success metrics for each program, including adoption, knowledge retention, and behavior change
  • Measure effectiveness and identify opportunities to improve program quality and impact
• Operational Responsibilities
  • Coordinate subject matter experts and stakeholders to co-plan, build, and deliver programs efficiently
  • Intake and prioritize enablement requests, translating them into structured program plans including deliverables, stakeholders, and timelines
  • Develop and maintain training materials and supporting assets
  • Track participation, completion, and effectiveness of all programs
  • Maintain documentation and visibility across all assigned learning initiatives
  • Support onboarding program execution and continuous improvement

Education / Qualifications

• Proven ability to design and deliver concurrent, high-volume, enablement learning programs that drive behavior change across multiple topics and roles at global scale
• Operates with a modern, efficiency-first mindset, leveraging AI and emerging tools to eliminate friction, simplify workflows, and continuously increase individual and team productivity and impact
• Exceptional relationship builder with high emotional intelligence, known for earning trust quickly, operating with humility, and driving alignment across diverse stakeholders
• Proven ability to take full ownership of programs from concept through delivery, including surfacing issues early, solving problems and removing blockers with transparency across stakeholders
• Willingness to challenge unclear direction, push for clarity, and improve how work gets done rather than simply executing tasks as given
• Deep understanding of customer-facing roles in SaaS
• 6–10 years of experience in enablement, training, or learning program management supporting go-to-market initiatives in a SaaS or customer-facing environment

About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle—Design, Build, Operate and Protect—where performance, safety, and reliability are non-negotiable and failure is not an option. Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most. Octave has more than 7,000 employees in 45 countries.