Director, Global Deal Desk

Job Summary

We are seeking a visionary, analytical, and collaborative leader to join our Revenue Operations team in our Sunnyvale or Atlanta Swamp locations. The successful candidate will architect our commercial engine, ensuring seamless flow of deals through a modernized Quote-to-Cash journey.

About the Role

This role requires a deep understanding of enterprise SaaS sales cycles, contract negotiation, and complex revenue recognition. The ideal candidate will have extensive experience leading and scaling global teams in a fast-paced, public company environment.

Responsibilities

• Scale a high-performance global Deal Desk organization by mentoring regional leaders and cultivating a culture of technical and commercial excellence.
• Transform the Quote-to-Cash journey by implementing intelligent automation and machine learning models to accelerate deal velocity and risk-score non-standard terms.
• Modernize discounting guardrails and pricing frameworks to maximize profitable growth while maintaining industry-leading margin profiles.
• Orchestrate cross-functional change management across Sales, Finance, Legal, and Product to ensure seamless adoption of new commercial policies.
• Optimize revenue capture by governing complex, non-standard contracts and ensuring rigorous alignment with global financial compliance standards.
• Drive operational throughput by leveraging advanced CPQ tools and AI to reduce cycle times for the majority of the Fortune 100.

Requirements

• 10+ years of professional experience in Deal Desk, Finance, Sales Operations, or Legal within the enterprise SaaS domain.
• Proven track record of leading and scaling global teams in a fast-paced, public company environment.
• Deep expertise in enterprise SaaS sales cycles, contract negotiation, and complex revenue recognition (ASC 606).
• Expert-level proficiency with Salesforce CPQ and comprehensive knowledge of subscription billing and ERP platforms.
• Hands-on experience leveraging AI and machine learning frameworks to drive operational efficiencies and automation.
• Bachelor’s degree in Finance, Business, or a related field (Master’s or equivalent preferred).

Qualifications

• Experience with AI and machine learning frameworks to drive operational efficiencies and automation.
• Knowledge of subscription billing and ERP platforms.

Benefits

• Comprehensive benefits including medical, dental, vision, retirement, wellness and much more!
• Hybrid work schedule: 3 days in office / 2 days remote.

Pay

The base salary range for this position is between $240,000 to $275,000, with additional opportunities for discretionary bonuses or commission payments.

Schedule

This role offers a flexible hybrid schedule: 3 days in office / 2 days remote.