Director, Global Business Management, GCM

About the role

This position may be based at a DSV operation or at a virtual location in the Southwest Region of the US with a strong preference for the Austin TX or Dallas TX area.

Responsibilities

• Strategic customer relationships
• Oversee performance, growth, and development of a prominent high-tech account
• Lead operations and commercial roles
• Expert on all elements of CRM
• Grow business and achieve positive financial performance

Requirements

• Leadership experience in operations and commercial roles
• Commercial/business development experience with "big box", e-commerce or specialty retailers or 3PL company
• Strong proficiency in MS Office applications
• Working knowledge of industry WMS
• Intermediate mathematical, accounting, and financial skills
• Experience in a "client-centric" environment with accountability for both operations metrics and client relations
• Experience preparing budgets and actively participating in financial reviews
• Experience leading high-performing teams, recruiting, developing, and motivating superior talent
• Ability to motivate and inspire others to achieve
• Ability to question and challenge existing ways of thinking
• Experience in a complex matrix environment across multiple levels within the organization
• Ability to work well under pressure and multi-task
• Ability to work in a team environment with operations team and client representatives
• Direct experience preparing budgets and actively participating in financial reviews with a solid understanding of standard and actual cost variances
• Experience integrating with the supply chain industry

Qualifications

• A bachelor's degree in Engineering, Business or Logistics or equivalent fields is required
• A minimum of 10 years logistics operations management experience AND/OR commercial/business development experience with "big box", e-commerce or specialty retailers or 3PL company
• Master’s degree preferred
• Third-party logistics experience is preferred but not required

Skills

• Strong verbal, written and visual/presentation communication skills
• Adept at navigating within a matrixed organizational structure
• Results-oriented and able to work and meet timelines
• Able to work well under pressure and multi-task
• Demonstrated ability to work in a complex matrix environment across multiple levels within the organization
• Ability to motivate and inspire others to achieve
• Ability to question and challenge existing ways of thinking
• Experience in a "client-centric" environment with accountability for both operations metrics and client relations
• Must excel at and enjoy teaming with members of the operations team and client representatives to trouble-shoot and solve existing problems
• Direct experience preparing budgets and actively participating in financial reviews with a solid understanding of standard and actual cost variances
• Has led high-performing teams. Can recruit, develop and motivate superior talent
• Possess the ability to motivate and maintain effective working relationships with staff and partners
• Ability to rely on experience and judgment to plan and accomplish goals
• Successfully work to reach company goals in an environment in which a wide degree of creativity and latitude is required
• Integration experience with the supply chain industry is helpful

Benefits

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.

To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.

Pay

The expected base pay range for this position is $145,000 - $160,000 USD annually. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

Schedule

This position may be based at a DSV operation or at a virtual location in the Southwest Region of the US with a strong preference for the Austin TX or Dallas TX area.