Director, Global Account Management & Sustainability

Duties And Responsibilities

• Serve as the primary liaison with key client regarding all aspects of FBO operations, sustainability initiatives, and fuel management.
• Maintain regular interaction with key client teams, quickly understand problems, design and implement solutions, and align offsite teams to support real time client needs.
• Work with key client Accounting to ensure accurate processing and reconciliation of Fuel, FBO, and sustainability related transactions, coordinating with billing teams to track down discrepancies as needed.
• Maintain awareness of FBO service issues, identify and maintain performance trends, implement corrective actions, and communicate findings and results to Everest and key client management.
• Support long-term sustainable aviation fuel (SAF) strategy including sourcing, partnerships and pathways.
• Guide renewable energy strategies which may include PPAs, RECs and on-site solutions.
• Evaluate emerging technologies and mechanisms to address all scopes of emissions.
• Lead alignment of climate disclosures in accordance to applicable frameworks.
• Translate evolving climate reporting and regulations and implications for key client.
• Support, scale and evaluate 4AIR and Everest technologies for scaling and advancing solutions.
• Advise on 4AIR internal inventory management tool for jet fuel and support development roadmap for internally developed tools.
• Engage with key client owner service requests for customer reporting as needed.
• Ensure key client marketing is accurately reporting its program and aligned with current program and coordinate with 4AIR marketing best practices to prevent greenwashing claims is maximizing its marketing ability based on initiatives managed by this role.
• Affiliate with supporting special event ground operations for the key client and its affiliated companies as required.

Skills And Attributes

• Self-motivated with the ability to operate independently with minimal direct supervision.
• Possesses fanatical attention to detail, a sense of urgency and the ability to meet critical timelines.
• Exceptional communication and negotiation skills.
• Strong organizational skills and familiarity with MS Office products including Excel, Word and Outlook.
• Able to work in a team environment that promotes both the customers’ needs while maintaining best practices for the long-term goals of the company.
• Strong interpersonal skills to build good relationships across separate teams.
• Strong analytical and problem-solving abilities with strong execution capabilities.
• Deep understanding of decarbonization practices in aviation and the supply chain dynamics for SAF.
• Ability to travel frequently across North America and occasionally to Europe and S. America is required.

Qualifications

• Bachelor’s degree or equivalent in aviation, logistics, or business.
• Aircraft fuel, sustainability, and FBO service experience required.
• Prior employment with a Part 91k company is highly desired.