Director, FP&A

About the role

The Director of FP&A will support the General & Administrative function at Talkdesk, serving as a key finance business partner to leaders in HR, Legal, IT, and Finance.

Responsibilities

• G&A Planning and business partnership (HR/IT/Legal/Finance)
• Lead consolidation (deliverable setting and tracking) and base line reporting partnering (including decks) with GTM and P&E FP&A leads
• Initially Support System Admin (Adaptive) and ensuring data and process flows work properly for G&A and peers on other functions
• Expenses and HC. Near term explore how to extract intelligence out of SFDC, NS and other sources, organize, centralize and disseminate across FP&A and related partners with aid of tools like SnowFlake/PowerBI and/or others (including AI tools)
• Centralized and Manage Business and Data KPIs that support BOD and external requirements
• Partner with Collections and AP teams to forecast near term Cash/BS and manage BS/CF long term modeling.

Qualifications

• 8+ years of progressive FP&A or finance business partner experience, with at least 3 years in a leadership or director-level role
• Prior experience supporting G&A functions (HR, Legal, Finance, IT) in a high-growth SaaS or technology company preferred
• Exceptional financial modeling skills with deep proficiency in Excel/Google Sheets; experience with Workday Adaptive Planning, NetSuite, or comparable EPM/ERP tools strongly preferred
• Strong business partnership skills — you can translate financial complexity into strategic guidance that non-finance audiences can act on
• Demonstrated ability to manage multiple stakeholders and competing priorities in a fast-paced, evolving environment
• High degree of intellectual curiosity and a bias for data-driven decision-making
• Experience leading and developing FP&A analysts or associates
• Bachelor's degree in Finance, Accounting, Economics, or related field; MBA or CPA a plus

What Sets You Apart

• You thrive in ambiguity and bring structure to complex, cross-functional problems
• You balance analytical depth with the ability to communicate at the executive level
• You have a point of view on the business and aren't afraid to push back constructively on assumptions
• You treat your G&A partners as customers — and hold yourself accountable to their success

What We Offer

• Competitive base salary with annual bonus eligibility
• Equity participation in a high-growth, category-defining company
• Comprehensive health, dental, and vision coverage
• Flexible work environment with remote and hybrid options
• Career development resources, including access to LinkedIn Learning and internal mobility pathways
• A people-first culture built on inclusion, psychological safety, and shared accountability

Pay Range (Base Pay)

$155,000 - $235,000

Benefits and perks

• Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
• 401(k) plan
• Paid time off
• Paid holidays
• Paid sick leave

Work Environment and Physical Requirements

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.).

Equal Opportunity Employer

Talkdesk is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.